Salesforce.com

Salesforce.com gets social


CEO Benioff goes from "cloud" to crowd.

Benioff chats about Chatter. Photo: Salesforce.com

Marc Benioff, the man who invented cloud computing at least as much as Al Gore invented the Internet, is pushing a new idea. It's called Chatter, a mashup of Facebook and Twitter for the workplace that his company, Salesforce.com (CRM), plans to begin selling next year.

Salesforce.com's main product is something most worker bees will never see. It's an online tool that salespeople use to record their prospects and completed deals. It has done so well because it mimics far more expensive software pioneered by Siebel Systems, which is now owned by Oracle (ORCL), where Benioff began his career. Benioff, a relentlessly effective marketer, pioneered the concept that companies could rely on Web applications for what previously had been complicated software programs that resided on corporate computers. Salesforce.com is so successful (and popular with investors) that it's worth $8 billion, a mere 100 times Wall Street's estimated earnings for the company's current fiscal year.

The reason Benioff is jazzed about Chatter is that it represents an opportunity for everyone in the corporate world to use Salesforce.com software, not just salespeople. Chatter gives all employees the ability to broadcast and tune in to people in their own company, much in the way the two buzziest social-media sites enable communication among groups of like-minded people and, more specifically, their friends. "Twitter and Facebook have opened the door to the enterprise world to  walk through," says Benioff. More

Big Software has duped us for decades – Part II


Undoing the dupe: A way out of your Big Software contracts

By Roger Burkhardt, CEO, Ingres

(Last month Burkhardt wrote about how Big Software companies lock customers into restrictive software licensing agreements and continue to raise prices, even during tough economic times. Here Burkhardt offers some tips for effectively renegotiating contracts with your current Big Software suppliers.)

HS-RogerBurkhardt

Burkhardt tells how to untangle your company from Big Software. Photo: Ingres

For decades now many of us in corporations have been paying loads of money to work with Big Software companies like Oracle (ORCL), Microsoft (MSFT), IBM (IBM) and SAP (SAP). Our information technology employees are familiar with these software vendors and their technologies (and their proprietary licensing models) and may even identify their careers with them. So, while we may suspect we are being overcharged, and could spend millions less running our IT departments, we have remained comfortably, and expensively, locked-in.

But we want to be back in charge. And we deserve to be; we’re the customers that line the pockets of all Big Software companies. Without us, who would buy all that software?

But we question whether it is even possible to break away from this perverse reality where software leviathans dictate both economic terms and the technology road maps that are critical to our business. More

A kinder, gentler cloud


Remember how cloud computing was supposed to kill client/server? Turns out it’s more of a wedding than a funeral.

First, some background: The hype surrounding cloud computing in recent years has been nothing short of wild. If you believed the popular wisdom, the traditional computing model was toast. Businesses were going to stop loading specialized programs onto workers’ PCs and buying expensive software and servers for data centers.

Instead, we’d have the cloud. Service providers like Salesforce.com (CRM) and Amazon (AMZN) would own the hardware and software, and let companies plug in over the Internet and use it on demand. More

Watch out, LinkedIn: Facebook is gaining on you


Social networking site elbows in on LinkedIn's job-finding franchise.

When it comes to finding a new job, they say it’s all about who you know. With the rise of online social networks that has never been truer.

Today, 42% of adults in the U.S. with Internet access maintain a profile on a social networking site, up from 20% in 2007, according to Forrester Research. And in an economy where almost one-tenth of the population is unemployed, more job-seekers are likely to look for opportunities online.

Meanwhile existing members of social networks may take the time to fill in more of their job history in their profiles.

Recruiters have been scouring professionally-oriented social network LinkedIn for qualified candidates for years now. More than 40% of Fortune 100 companies pay to use the site to find talent among its 46 million members.

But social networks are still evolving as places to hire and be hired, and Facebook, with its 250 million members, is gaining ground. More

How SAP is facing the cloud challenge


On NBC's Press: Here (airing 8/23), Fortune's Jon Fortt, TechCrunch's Sarah Lacy and host Scott McGrew chat with SAP executive board member John Schwarz. For all four video segments online now, check out video on the Press: Here website. (SAP) (IBM) (ORCL) (CRM) (MSFT)

The Cloud: more than a buzzword


box-levie

Box.net CEO Aaron Levie. Photo: Box.net.

Cost-conscious businesses are looking online for IT

By Aaron Levie, CEO and co-founder, Box.net

Something is clearly happening in the cloud. Two major juggernauts – the government and Microsoft – have both recently made cloud-related announcements. The government (hardly ever considered an early adopter) is planning to launch a cloud computing ‘Storefront’ to ease the federal deployment of these online services, with the ultimate goal of streamlining operations and saving money. Microsoft has finally detailed its plans to launch a web-based version of Office, albeit not until next year. More

Meet the FORTUNE Infotech 40


Roundtable brings together top tech executives

Before there is Brainstorm Tech (the conference) there is Infotech Forty (the forum).

Fortune senior writer Jon Fortt and I are co-chairing an intimate event for a group of high-ranking technology executives whose jobs are becoming increasingly strategic in their corporations. No longer are these chief information officers and chief technology officers the folks who make company computers and software run; they play key roles in making sure their enterprises meet financial and other goals.

Attendees include Cisco CTO Padmasree Warrior, SAP tech chief Vishal Sikka, and Albert Cheng, executive vice president, digital media for Disney's ABC group. More

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