Apple taps 'Puddy' to attack Windows 7
After a hiatus of three and a half months without a new TV ad, Apple (AAPL) broke out a pair of fresh "Get a Mac" spots Monday night to soften the ground for the next operating system war with Microsoft (MSFT).
Earlier that day, Apple had announced that it was shipping the newest version of its flagship Macintosh OS — Snow Leopard — on Friday, nearly two months before the scheduled release of Windows 7.
"Top of the Line" and "Surprise" zero in on one of the main differences between the two systems — the profusion of viruses and other malware in Windows and the lack thereof in Mac OS X.
Mac vs. PC: Microsoft lowers the bar to $700
It's been three and a half months since Microsoft (MSFT) put owners of Apple (AAPL) computers on the defensive with the first (and perhaps the best) "Laptop Hunters" ad — the one featuring a perky actress named Lauren who does a price comparison and decides she's "just not cool enough to be a Mac person."
Lauren, you may recall, started with a $1,000 budget but ended up with a $699.99 Hewlett Packard (HPQ) machine.
Someone in Redmond must have liked the way that $700 price point played in the focus groups because a cut-down version of the original Lauren ad was back in heavy rotation last week, and this week it was joined by a new TV spot in which an equally photogenic laptop hunting family starts with a $700 budget, rejects the $999 white MacBook, and ends up, like Lauren, with an HP Pavilion dv7.
Would Bill Gates have aired Laptop Hunters?
I got a thoughtful message last week from Jim Neal, a retired advertising and PR guy who owns a little Apple (AAPL) stock and spends a lot of time following its ups and downs.
Lately he's been trying to make sense of Microsoft's (MSFT) Laptop Hunters TV ads — the ones where ordinary Americans are given a budget and a wad of cash and set loose in a computer store to buy a PC.
Microsoft aired the fifth spot in the series last week (pasted below the fold), and Apple for the first time answered back with a couple Get A Mac spots. See here and here.
"Microsoft's anti-Apple ads," Neal writes, "are generally considered a response to Apple increasing market share, something generally believed to be at the expense of Windows market share [and] made possible due to the failure of Vista to deliver.
"All that may be true, but the decision was a poor one. I'm guessing it was made by Steve Ballmer, clearly a more visceral, shoot-from-the-hip guy than Bill Gates.
"Would Gates have made the same decision? Possibly not. He may have opted to continue to ignore Apple's inroads and put all his efforts into making sure Windows 7 was all that it could be. With the new campaign, the heat will really be on Microsoft to deliver with Windows 7.
"Gates may well look at the current Microsoft ad campaign as a mistake and much as [the ads] may delight some people in their camp, he'd be correct.
"The moment Microsoft decided to attack Apple, they increased Apple's credibility. That's a given any time you decide to respond to an opponent you previously didn't acknowledge even had right to get into the ring with you.
"Further, any marketing pro looking at the issue would know that (1) Apple's rabid fan base would react strongly and do all it could to poke holes in the validity of the campaign, thereby further raising the level of the debate, and (2) Apple would eventually decide to enter the fray, making the need to produce an iron-clad argument against Apple all the more imperative.
"After all from Apple's perspective, Microsoft has done them a favor by putting to a larger the audience the key question, 'which combination of OS and hardware is better for the user?'
"Anyone who has taken time to dissect the Microsoft ads (as so many have), knows they're full of holes big enough to drive a truck through.
"Microsoft clearly knows this. The ads didn't just accidentally end up being crafted in a way that's quite misleading. The problem for Microsoft is that they really, really felt compelled to take on Apple, so much so they did it even though they didn't have a leg to stand on. Someone promoted the argument that in the current recession, Apple's weakness was price. It's a weakness, but not as big a one as Microsoft wants to believe, not based on Apple's sales.
"Microsoft went with it anyway. They could have just said, 'we're less expensive, so if you don't have much money, we're the only game in town,' but that wasn't enough.
"So they created a false premise, that Apple products are over priced for what they are, that Windows machines give you more for the money, and they manufactured a set of conditions intended to support the false premise.
"Why Microsoft continues to view their market dominance as proof they have a better product is beyond me. It's the type of thinking that can really kill a company in the long run, the type of thinking that leads one to make really stupid decisions.
"It's like Goliath not only stepping into the ring with David, but handing him the stones to put in his sling and urging him to fire away.
"The Ballmer decision, I think, was a knee-jerk reaction not only to Apple's increase in market share, but to concerns raised by its largest clients, Dell (DELL), HP (HPQ), etc. It was done at a time when Microsoft is at its weakest, the very time when they needed to take the high road and ignore Apple. It was a very stupid marketing decision.
"But Ballmer couldn't take it any more. He took the bait, set out by Apple through its Get a Mac ads.
"To paraphrase Star Trek's Captain Kirk: 'Now we've got them right where they want us.'"
ADDENDUM: Neal doesn't mention it, but Bill Gates would be even more embarrassed if he knew what some people are saying about the format of the Microsoft ads. The image of a young woman being handed a fist-full of cash is apparently a visual trope used quite frequently in a very different kind of film. See Laptop: Porn Hunters.
See also:
- How Microsoft put Apple users on the defensive
- All about Microsoft’s ‘Lauren’
- Is the Apple press falling into Microsoft’s trap
- Apple slaps Microsoft with rubber chickens
Below the fold: The latest Laptop Hunters ad.
Apple slams Microsoft with rubber chickens
Like a politician with high approval ratings, Apple (AAPL) has responded to Microsoft's (MSFT) attack ads by ignoring them.
After a four-month hiatus with no new "Get a Mac" spots, Apple released four in a row Sunday (available at Apple's website and pasted below the fold).
None of them deal with the charge Microsoft has been hammering home in a series of 60-second TV ads and a quasi-independent "white paper": that spec-for-spec, price-conscious consumers get a lot more bang for their buck with Windows PCs.
Instead, Apple's new ads stay relentlessly — and entertainingly — on message, sticking with the "Hello, I'm a Mac …" conceit and focusing on the one thing Microsoft's campaign never mentions: the difference in terms of the user's experience between Windows and Mac OS X.
The joke may be getting a little tired after three years and more than 50 variations on a theme, but humor is always more appealing than hard sell.
And unlike Lauren De Long — whose career as a paid actor undermined the credibility of her decision to choose an HP (HPQ) Pavilion on camera over a Mac — John Hodgman and Justin Long aren't pretending to be real people.
The game could change if Windows 7 turns out to be as good as beta testers say it is, and Microsoft can start to challenge Apple on its home turf.
See also:
- How Microsoft put Apple users on the defensive
- All about Microsoft's 'Lauren'
- Behind Microsoft's 'Apple tax' gambit
- Is the Apple press falling into Microsoft's trap?
Below the fold: the You Tube versions of Legal Copy, Biohazard Suit, Time Traveler and Stacks.



