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	<title>Brainstorm Tech: Technology blogs, news and analysis from Fortune Magazine &#187; Bill Gates</title>
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		<title>Microsoft reboots</title>
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		<pubDate>Tue, 13 Oct 2009 10:00:11 +0000</pubDate>
		<dc:creator>Jeffrey M. O&#39;Brien</dc:creator>
				<category><![CDATA[Daily Brainstorm]]></category>
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		<description><![CDATA[ After the Vista debacle, Microsoft changed the way it makes software. The result – Windows 7 – is winning raves. Can a new operating system (and a new attitude) help the company take on Google?
With Microsoft&#039;s founder and chairman, Bill Gates, trotting the globe in a quest to abolish diseases, his handpicked successor, CEO [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=12764&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><strong> After the Vista debacle, Microsoft changed the way it makes software. The result – Windows 7 – is winning raves. Can a new operating system (and a new attitude) help the company take on Google?</strong></p>
<p>With Microsoft&#039;s founder and chairman, Bill Gates, trotting the globe in a quest to abolish diseases, his handpicked successor, CEO Steve Ballmer, has had most of a decade to move the company beyond its two biggest cash cows, the Windows operating system and the Office productivity suite. So far, not so good.</p>
<p>The company&#039;s web forays, such as MSN, have only highlighted the dominance of Google and Yahoo. In software for smartphones, there is Apple, RIM (<a href="http://money.cnn.com/quote/quote.html?symb=RIMM">RIMM</a>), and everybody else. MP3 players? Microsoft&#039;s Zune hardly merits a mention. And even the core franchise has suffered. In the face of slowing PC sales and the economic pall, Microsoft&#039;s fiscal 2009 revenue actually contracted, to $58.4 billion from more than $60 billion in fiscal 2008 &#8212; and the company missed its earnings estimate by more than $1 billion.</p>
<div id="attachment_12768" class="wp-caption aligncenter" style="width: 608px"><img class="size-full wp-image-12768" title="microsoft_graffiti_598" src="http://fortunebrainstormtech.files.wordpress.com/2009/10/microsoft_graffiti_5981.jpg?w=598&#038;h=341" alt="microsoft_graffiti_598" width="598" height="341" /><p class="wp-caption-text">Fresh Coat of Paint: Artist Ricardo Richey, commissioned by Fortune, spray-paints a street-smartversion of Microsoft&#39;sname and Window&#39;s logo on a San Francisco wall.</p></div>
<p>But the biggest failure under Ballmer&#039;s tenure was self-inflicted. Vista was meant to be a wholesale reimagining of Windows, the brand name for Microsoft&#039;s operating systems dating back to the early 1980s. Every so often the company unveils a new OS, blandly named for the year of the release (Windows 95, Windows 98) or a geeky abbreviation (Windows XP is short for Windows Experience). Vista had a marketing-friendly moniker, a fancy user interface, new security architecture, a better file-storage system, and much more. <span id="more-12764"></span></p>
<p>After a protracted six-year development process, much internal squabbling, false starts, blown deadlines, and broken promises to partners, the engineering team mopped up 50 million lines of code, wrung it all out into a shrink-wrapped box, and heaved it onto the world in early 2007.</p>
<p>The timing couldn&#039;t have been worse. Vista required top-end hardware to operate even while users were downgrading from desktops to notebooks. The bloated OS was incompatible with printers, web cams, and device drivers of all sorts. Early adopters scurried back to Windows XP; many corporations skipped the upgrade altogether. Worst of all, Vista energized the cloud computing chorus, led by Google (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG">GOOG</a>), whose vision of the future involves ubiquitous broadband, a good web browser, and everything else hosted on the Internet. No sophisticated operating system necessary. &#034;Vista was the biggest debacle in the history of the company,&#034; says one former senior executive. &#034;People were ashamed to say they worked on it.&#034;</p>
<p>But here&#039;s some good news: On Oct. 22 Vista will be safely behind Microsoft (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>). On that day, the company will introduce a successor, Windows 7, and guess what? It doesn&#039;t suck. In fact, it&#039;s really pretty good. For all the pomp around each new version of the iPhone, the latest Kindle, or Google&#039;s next beta, Wave, Windows 7 is sure to go down as the technology launch of the year. Critics love it, and IT managers are ready to buy. A recent Credit Suisse survey says that a quarter of corporate customers plan to upgrade within two years. Analysts estimate that the new OS could boost Microsoft&#039;s revenue by more than $3 billion over that time and ignite the entire ecosystem built on Windows &#8212; from computer makers like Dell and Hewlett-Packard (<a href="http://money.cnn.com/quote/quote.html?symb=HPQ">HPQ</a>) to third-party software vendors, resellers, and system supporters. It could be the shot in the arm the entire tech sector has been looking for.</p>
<p>On a warm September day in Redmond, Wash., sitting in a conference room in Building 34, the economic epicenter of the Northwest, Ballmer is not ready to declare the doldrums over. A stock market turnaround means little in the face of staggering unemployment. But he remains hopeful because he thinks this version of Windows is a winner. &#034;It&#039;s a great product. We did our best. Is that going to cause huge increases in spending by the world&#039;s businesses? I can&#039;t make that promise,&#034; he says, &#034;although I think things are becoming slightly less cautious. There&#039;s some hope that says, ‘Hey, look, maybe this is part of the turnaround.&#039;&#034;</p>
<p><strong>Back from the abyss</strong></p>
<p>It&#039;s just a hint of optimism from an executive who has been bearish on the economy of late, an indication that the mood is shifting at one of the most self-loathing, hypercritical corporate cultures you&#039;re ever likely to encounter. As bad as the Vista years have been, Microsoft seems to be getting its act together. The Wall Street collapse stunned the company, and management reacted with uncharacteristic alacrity. &#034;There was a week or two where everything seemed to come to a stop,&#034; says CFO Chris Liddell, &#034;and we said, &#039;We&#039;re going to have to operate in a different way.&#039; &#034;The company laid off 5,000 employees and instituted a &#034;10-point plan&#034; to cut wasteful spending, from vendor allotments to travel and entertainment.</p>
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<p>Meanwhile, executives ramped up development cycles. This past summer the company kicked off, in its words, &#034;a year of product launches unlike any other in Microsoft history.&#034; Since then, Ballmer et al. have revamped Windows Server and unveiled the Zune HD line of MP3 players. On the way: overhauls of Windows Mobile, Office, Internet Explorer, Xbox Live, Bing (its new search engine), and the introduction of Azure, a plunge into the enemy territory of cloud computing. Microsoft is also about to venture into retailing, an area conquered by longtime nemesis Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>).</p>
<p>All this, says Bob Muglia, president of the server and tools division, is part of what he calls Microsoft v.3 &#8212; a play on the old saw that it takes the company three releases to get a product right. &#034;In the Vista era, we lost track of a bunch of things,&#034; he says. &#034;Now Windows 7 has shipped, and it&#039;s the official start of [a time of] mature leadership, competitive focus, aggressive competition &#8212; and I think you see the results. You could say it&#039;s us getting our mojo back.&#034;</p>
<p>If Steve Ballmer has one attribute of a great leader, it&#039;s an ability to inspire the troops &#8212; which is what he&#039;s about to do standing onstage in July at a convention center in downtown New Orleans. The Big Easy is broiling in a midsummer haze. The locals have cleared out, making way for the 5,000 Microsoft partners &#8212; resellers, builders, software developers &#8212; who have gathered at a conference organized in their honor. Ballmer is, naturally, the headline act. He&#039;s peeled off some pretty outlandish keynotes over the years, including &#034;Steve Ballmer Going Crazy&#034; (2 million views on You- Tube) &#8212; in which he huffs, &#034;Come on, give it up for me!&#034; &#8212; and the much-remixed &#034;Developers&#034; (1 million-plus views), where a heavier Ballmer performs a sweaty, arrhythmic stomp dance.</p>
<p>Today job one is to inject some optimism into the crowd. Ballmer had a tough year. He took a modest (for a man worth $11 billion) pay cut. But his small-business partners are reeling from the downturn. &#034;This is the most phenomenal year we&#039;ve ever had for technology releases,&#034; he rumbles, ticking off reasons to be hopeful about 2010. Microsoft vows to keep investing $9 billion-plus in R&amp;D, it&#039;ll increase spending on partner support, and most of all it will keep fighting competitors &#8212; because, well, that&#039;s what the company does best. &#034;We don&#039;t go home,&#034; he says. &#034;We just keep coming and coming and coming. We&#039;re tenacious, tenacious, tenacious. Boom!&#034;</p>
<p>That&#039;s not entirely true. Over the years the company has cowered at least a few times. It bailed on Microsoft Money (a personal finance product designed to oust Quicken), would-be YouTube killer Soapbox, the long-forgotten BOB operating system for kids, tablet PCs, web-enabled TVs, etc. But the company has surely disrupted many markets &#8212; from web browsers to console games &#8212; by offering a fresh perspective. &#034;Novell said, ‘The world is about single purpose operating systems,&#039; &#034; explains Ballmer, back at Building 34.&#034;We had to say, ‘No, the world is really about multiple-purpose operating systems.&#039; Lotus and WordPerfect said, ‘The world is character-based,&#039; and we said, ‘No, let&#039;s try some graphics.&#039; Apple said, ‘The world is a proprietary software-hardware combination,&#039; and we said, ‘No, the world needs to be open to choice.&#039;&#034;</p>
<p><strong>The enemy within</strong></p>
<p>Such conquests, while dated, have earned the company a reputation for being obsessed with competitors &#8212; a characterization Ballmer does little to diminish. Unlike most executives of his ilk, he says what&#039;s on his mind, which can include calling Google a &#034;house of cards&#034; or referring to Linux as a &#034;cancer that … attaches itself to everything it touches.&#034; He once laughed derisively on camera at the prospect of the iPhone ever succeeding. But in Microsoft&#039;s core business, there is no real competition. Various versions of Windows run more than 95% of all PCs. So when it came to preventing another Vista, Ballmer had to find the enemy within.</p>
<p>Windows 7 is a departure from Vista in many ways. It will be unveiled on time after a three-year development cycle. It&#039;s compatible with previous versions and has excised all the security-permissions protocols that were lampooned in Apple&#039;s &#034;I&#039;m a Mac&#034; ad campaign. It&#039;s sharp-looking, almost as sleek as the Mac OS, and has a few cool new features, like support for multitouch monitors and Aero Shake, which allows users to clear the desktop with a jiggle of the mouse. Perhaps most impressively, it requires less computing horsepower than Vista. That just never happens with a new OS. But the biggest departure comes in scope and ambition. Ballmer claims to have learned something from Vista: It&#039;s no longer advisable to try a &#034;big bang&#034; rollout &#8212; i.e., completely reimagine a product as sophisticated and interconnected as Windows.</p>
<p>So he hit control-alt-delete. He brought in a new taskmaster, Steven Sinofsky, to oversee the engineering. Sinofsky became known for hitting deadlines while overseeing the Office group from 2000–07. An executive close to the Windows team characterizes his changes as such: &#034;Reset &#8212; or reboot &#8212; is something that we hear a lot about the transition,&#034; he says. &#034;What we did was [give] the development team a clarity that was probably missing.&#034; With Vista, teams worked on features simultaneously without an awareness of other schedules. When separate features came together, they were often incompatible. &#034;The goal was to produce a plan for features, but not just a plan &#8212; also the motivation, the business rationale,&#034; the executive says.</p>
<p>Sinofsky oversaw the largest beta test in history &#8212; more than 8 million users &#8212; blogged tirelessly about every little tweak, and kept lines open with partners. The team scrubbed inefficiencies and ushered out a fully functional, backward-compatible OS on time, earning Sinofsky a promotion to president of the Windows division. The new openness has resonated in the marketplace. According to Credit Suisse, 58% of corporate customers were either dissatisfied or extremely dissatisfied with Vista. With Windows 7, it&#039;s 21% dissatisfied and none extremely dissatisfied. The PC makers seem happy too. &#034;With Vista, the expectations were very high, and the customer reaction was not so positive,&#034; says Satjiv Chahil, senior VP of global marketing for HP&#039;s Personal Systems Group. &#034;This time the response has been very positive. It&#039;s what the market has been waiting for.&#034; In the end Windows 7 is what Vista should have been the first time.</p>
<p><strong>Software fades</strong></p>
<p>With its house in order, Microsoft can safely get back to its imperialistic ways. And there&#039;s no bigger land grab than web search. Ballmer has pledged to fund his new search engine, Bing, with as much as 10% of operating income over the next five years (potentially $11 billion). Why do something so risky when he&#039;s lost so much online already? Because the opportunity is simply too big to ignore. Microsoft considers the global search market to be worth as much as $80 billion. And Ballmer recognizes that there&#039;s even more power than money in being the leader. Google.com is what Windows used to be: leverage. Controlling the on-ramp to the web allows a company to distribute a broad array of products, which is what Google does so effectively. &#034;They promote YouTube, they promote Chrome,&#034; he says, referring to Google&#039;s web browser. &#034;If it was us, people would call it an unfair advantage.&#034;</p>
<p>As the importance of client software diminishes, so too does Microsoft as we know it. Bing represents the company&#039;s best hope yet of maintaining its own unfair advantage. And Ballmer thinks that Google, despite its enormous market share, is vulnerable. &#034;There are a lot of negative views right now of what&#039;s going on &#8212; Google Books, monopolization, blah, blah, blah,&#034; he says, simultaneously highlighting and waving away a growing anti- Google sentiment. &#034;Put all that aside and you have to ask, ‘Has the experience really changed much? Is it easier to find what you&#039;re looking for? Is there a chance to do a better job?&#039; I think there&#039;s a real opportunity to do that, and somebody had better seize it. Who&#039;s got the best shot?&#034;</p>
<p>Microsoft launched Bing in May, and it confirms Muglia&#039;s assertion that the company has become more focused on customers. Rather than Google&#039;s minimalist homepage, Bing rotates stunning photos embedded with interesting snippets about various parts of the globe. Like Google, the site acts as a jumping-off point, but has just enough flair to make you want to linger. Visitors see more information than they do in Google results and can even play videos without clicking away. Bing is organized more intuitively, and it outperforms in real-time search &#8212; a big plus for the Twitter set.</p>
<p>Early returns have been promising. Before Bing, Microsoft&#039;s search engine, Live Search, had 8% of the market, according to ComScore. After three months Bing stands at 9.3%; meanwhile, Google&#039;s share has dropped 0.4%. Over the summer Microsoft struck a deal for Bing to power the search function across many Yahoo (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">YHOO</a>) properties. Once the arrangement kicks in, Bing&#039;s share could jump to around 30%. &#034;It&#039;s a pretty good start,&#034; says Yusuf Mehdi, SVP of Microsoft&#039;s online audience group. &#034;Best of all, it&#039;s really hot with certain demographics, like elementary school children and women, because of the aesthetic design and feel.&#034;</p>
<p>Of course the hope is that greater traffic will lure advertisers. Craig Macdonald is the chief marketing officer at media-buying firm Covario. He spends $250 million a year on search ads for clients like McAfee, Intel (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">INTC</a>), and Procter &amp; Gamble. Impressed with Bing&#039;s aesthetic and buzz, he initially increased spending, but has been disappointed. &#034;We saw a 15% to 20% increase in impressions but a 39% spike in the cost of acquisition,&#034; he says. Compared with Live Search traffic, driven primarily from the MSN homepage, Bing users are younger, more web-savvy, and frugal. &#034;They did a nice job creating buzz, but we said, ‘We&#039;re pulling back.&#039; &#034;</p>
<p>Microsoft may yet benefit from the anti-Google sentiment that Ballmer calls out. No one likes a monopoly, and everyone&#039;s favorite web brand has become a freeloader in the eyes of the telecom, book, and media industries. Some of Google&#039;s partners have grown disenchanted as well. &#034;With Google, everything&#039;s a black box, completely opaque. You have no idea why things go up or down. They&#039;re impossible to deal with,&#034; says the president of a website that each year generates more than $10 million hosting Google AdSense ads. &#034;Everyone who&#039;s not Google is rooting for someone to be a counterweight.&#034;</p>
<p>It&#039;s not obvious from walking around the company&#039;s sprawling campus that Microsoft is locked in combat with some of the business world&#039;s most ferocious competitors. There&#039;s little resemblance here to the 24/7 sleep-under-the-desk startup culture that permeates Silicon Valley. Many executives are tanned and fit from weekend sails on Puget Sound, hiking up Mount Rainier, golfing, or exploring Machu Picchu. People arrive promptly to meetings, smile broadly, and are exceedingly polite. If quality of life were the most important metric for a recent grad deciding between Redmond and Redwood City, there really would be no choice.</p>
<p>The Valley set sees this as a sign of age and weakness. &#034;They&#039;re the IBM of this generation,&#034; says Tod Nielsen, chief operating officer of virtualization software company VMware, who worked at Microsoft for 12 years and now competes with his former employer. &#034;They&#039;re profitable and successful, but there&#039;s not a lot of excitement. It used to be the velvet sweatshop. Now it&#039;s all about 9 to 5, 10 to 5 if you&#039;re good, and 10 to 4 if you&#039;re really good.&#034;</p>
<p>Some ex-employees and analysts, none of whom spoke for attribution, agree that the company remains hugely inefficient and lacks vision. They also question whether Ballmer is up to the task of taking on Google, Apple, VMware, and so many other laser-focused competitors. &#034;If shareholders could vote, I don&#039;t think they&#039;d pick Steve,&#034; says a former vice president who claims to have left Microsoft on good terms. &#034;It&#039;s the whole &#039;dances with elephants&#039; thing, and I don&#039;t think Steve can be Gerstner,&#034; he adds, referring to Lou Gerstner&#039;s book &#034;Who Says Elephants Can&#039;t Dance?&#034;, in which he details how he rescued IBM (<a href="http://money.cnn.com/quote/quote.html?symb=IBM">IBM</a>).</p>
<p>It&#039;s an easy analogy &#8212; the old IBM and the current Microsoft both bulked up in a bygone era. But pre-Gerstner, IBM was on the brink. Its finance team held weekly meetings to see whether the company could cover payroll. With $15 billion in annual net income, Microsoft, on the other hand, is a cash machine. Even the great Vista failure must be viewed with perspective: It runs 350 million PCs. Analysts expect the Windows division to turn an $11 billion profit in fiscal 2010. And really, that&#039;s Ballmer&#039;s unfair advantage. The profits rolling off Windows and Office subsidize any lack of vision and allow the company to go the safer, more expensive route of chasing down Goliaths after new markets have solidified.</p>
<p>In search, Microsoft is confronting a Goliath with arguably as much market power. (Google has a $158 billion market cap, vs. Microsoft&#039;s $230 billion.) Google&#039;s new Chrome browser could prove a significant threat to Internet Explorer, which has already been encroached upon by Mozilla&#039;s Firefox. Gmail is making headway with businesses in the battle against Exchange, not to mention consumers. Google Docs has spurred Microsoft to make parts of Office available online free in coming months. And then there&#039;s Google&#039;s Android OS for mobile phones. Launched in 2007, Android will operate more than two dozen heavily hyped phones by 2010, including T-Mobile&#039;s MyTouch.</p>
<p>The battle between these two titans isn&#039;t just about bragging rights or short-term profit. As our computing activity moves increasingly off our PCs into our phones, onto the web, and all around us, the most platform-agnostic company will rule. That presents Microsoft with a classic innovator&#039;s dilemma: It must diminish, or at least ignore, its prior success to secure a place in the future.</p>
<p>Which is why Google executives like their position in this fight. &#034;They are a very large incumbent in an area that&#039;s shifting toward a new technology &#8212; cloud computing,&#034; says Dave Girouard, president of enterprise for Google. &#034;We are a company that was born of the cloud, and we don&#039;t have to deal with the legacy issues they have to deal with.&#034;</p>
<p>A year ago it would have been easy to agree with Girouard and skeptics who dismiss Microsoft as a sluggish incumbent. But the Windows 7 reboot has reinvigorated the company. In November it will launch Azure, a platform for building applications that are delivered via the Internet; as with Windows 7, potential users seem optimistic. For a change, Microsoft is even getting under Google&#039;s skin: Google&#039;s Chrome OS basically looks like a PR ploy designed to drive Ballmer nuts.</p>
<p>Whether the company circa 2009 truly represents Microsoft v.3, as Muglia suggests &#8212; the version in which Redmond gets things right &#8212; Vista is a turning point. It will be remembered either as a harbinger of a bloated company in decline, or it will be the wake-up call that prompted Ballmer and his team to set down a new path. Of course it will be years before we know how the Microsoft story, post-Vista, will play out. As Ballmer himself will tell you, &#034;Plenty of people say everything in tech takes off or fails quickly. There&#039;s nothing more laughable than that.&#034;</p>
<p><em>&#8211;Reporter Associate, Kim Thai</em></p>
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			<media:title type="html">Jeffrey M. O&#39;Brien</media:title>
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		<title>Tech&#039;s biggest loser: Bill Gates</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/10/01/techs-biggest-loser-bill-gates/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2009/10/01/techs-biggest-loser-bill-gates/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 10:23:40 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
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		<category><![CDATA[Steve Ballmer]]></category>
		<category><![CDATA[Steve Jobs]]></category>

		<guid isPermaLink="false">http://brainstormtech.blogs.fortune.cnn.com/?p=12238</guid>
		<description><![CDATA[The collective net worth of the super rich on Forbes&#039;s annual list of the 400 wealthiest Americans fell by $300 billion over the past 12 months, and the tech sector spilled its share of the red ink.
Microsoft&#039;s Bill Gates lost the most &#8212; at least on paper. His net worth dropped from $57 to $50 [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=12238&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><div id="attachment_12239" class="wp-caption alignright" style="width: 227px"><img class="size-full wp-image-12239" title="bio-bill-gates" src="http://fortunebrainstormtech.files.wordpress.com/2009/10/bio-bill-gates.jpg?w=217&#038;h=145" alt="Photo: Bill and Melinda Gates Foundation" width="217" height="145" /><p class="wp-caption-text">Photo: Bill and Melinda Gates Foundation</p></div>
<p>The collective net worth of the super rich on Forbes&#039;s annual list of the <a href="http://www.forbes.com/lists/2009/54/rich-list-09_The-400-Richest-Americans_FinalWorth.html">400 wealthiest Americans</a> fell by $300 billion over the past 12 months, and the tech sector spilled its share of the red ink.</p>
<p>Microsoft&#039;s Bill Gates lost the most &#8212; at least on paper. His net worth dropped from $57 to $50 billion, not enough, however, to keep him from topping the list for the 16th year in a row. Two current and former Microsofties were close behind: Paul Allen (No. 17) lost $4.5 billion and Steve Ballmer (No. 14) gave up $1.7 billion.</p>
<p>Other notable losers were Michael Dell (No. 13), down $2.8 billion, and SAS&#039;s James Goodnight (No. 33), off $1.9 billion.</p>
<p>In this company, the $600 million that Apple CEO Steve Jobs lost on paper doesn&#039;t seem so bad. In fact, on the strength of the $5.1 billion he still has, he moved 18 spots up the Forbes 400 list, from No. 61 to No. 43.</p>
<p>Below: The 12 richest tech moguls and their change in net worth. One actually got richer. Can you guess who?</p>
<p><span id="more-12238"></span></p>
<ul>
<li>No. 1. Bill Gates, Microsoft (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>): $50 billion, down $7 billion</li>
<li>No. 3 Larry Ellison, Oracle (<a href="http://money.cnn.com/quote/quote.html?symb=ORCL">ORCL</a>): $27 billion, no change</li>
<li>No. 11 Sergey Brin, Google (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG">GOOG</a>): $15.3 billion, down $600 million</li>
<li>No. 11 Larry Page, Google: $15.3 billion, down $500 million</li>
<li>No. 13 Michael Dell, Dell (<a href="http://money.cnn.com/quote/quote.html?symb=DELL">DELL</a>): $14.5 billion, down $2.8 billion</li>
<li>No. 14 Steve Ballmer, Microsoft: $13.3 billion, down $1.7 billion</li>
<li>No. 17 Paul Allen, Microsoft: $11.5 billion, down $4.5 billion</li>
<li>No. 28 Jeff Bezos, Amazon (<a href="http://money.cnn.com/quote/quote.html?symb=AMZN">AMZN</a>): $8.8 billion, up $100 million</li>
<li>No. 33 James Goodnight, SAS Institute: $6.8 billion, down $1.9 billion</li>
<li>No. 40 Pierre Omidyar, eBay (<a href="http://money.cnn.com/quote/quote.html?symb=EBAY">EBAY</a>): $5.5 billion, down $800 million</li>
<li>No. 40 Eric Schmidt, Google: $5.5 billion, down $400 million</li>
<li>No. 43 Steve Jobs, Apple, Pixar (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>): $5.1 billion, down $600 million</li>
</ul>
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		<slash:comments>34</slash:comments>
	
		<media:content url="" medium="image">
			<media:title type="html">Philip Elmer-DeWitt</media:title>
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		<title>Snow Leopard vs. Windows 7: The War of the Wallpapers</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/08/11/snow-leopard-vs-windows-7-the-war-of-the-wallpapers/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2009/08/11/snow-leopard-vs-windows-7-the-war-of-the-wallpapers/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 12:13:45 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
				<category><![CDATA[Apple 2.0]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Snow Leopard]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://brainstormtech.blogs.fortune.cnn.com/?p=9892</guid>
		<description><![CDATA[&#034;I would give a lot to have Steve’s taste.&#034;
Bill Gates said that of Steve Jobs at the D5 conference two years ago, and we knew exactly what he meant.
Take, for example, the two images above. They are samples of the new desktop images offered by this fall&#039;s big operating system updates: Microsoft&#039;s (MSFT) Windows 7, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=9892&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><div id="attachment_9893" class="wp-caption alignright" style="width: 301px"><img class="size-medium wp-image-9893 " title="winwall7057_23small" src="http://fortunebrainstormtech.files.wordpress.com/2009/08/winwall7057_23small.jpg?w=291&#038;h=181" alt="winwall7057_23small" width="291" height="181" /><p class="wp-caption-text">Image: Microsoft Corp.</p></div>
<div id="attachment_9894" class="wp-caption alignnone" style="width: 300px"><img class="size-medium wp-image-9894 " title="Pond-Reeds" src="http://fortunebrainstormtech.files.wordpress.com/2009/08/pond-reeds.jpg?w=290&#038;h=181" alt="Pond-Reeds" width="290" height="181" /><p class="wp-caption-text">Image: Apple Inc.</p></div>
<p>&#034;I would give a lot to have Steve’s taste.&#034;</p>
<p>Bill Gates said that of Steve Jobs at the <a href="http://d5.allthingsd.com/20070531/d5-gates-jobs-transcript/">D5 conference</a> two years ago, and we knew exactly what he meant.</p>
<p>Take, for example, the two images above. They are samples of the new desktop images offered by this fall&#039;s big operating system updates: Microsoft&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>) Windows 7, scheduled for release in October, and Apple&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>) Snow Leopard, due in September.</p>
<p>Can you guess which is which?</p>
<p>Gates may have retired as CEO and Jobs may have spent much of 2009 on medical leave, but the taste gap persists.</p>
<p>To see the full sets of wallpapers, obtained by Creative Bits, click <a href="http://creativebits.org/inspiration/windows_7_wallpapers">here</a> for Windows 7 and <a href="http://creativebits.org/inspiration/snow_leopard_desktop_pictures">here</a> for Snow Leopard.</p>
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			<media:title type="html">Philip Elmer-DeWitt</media:title>
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		<title>The day Bill Gates didn&#039;t call me a communist</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2008/06/28/the-day-bill-gates-didnt-call-me-a-communist/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2008/06/28/the-day-bill-gates-didnt-call-me-a-communist/#comments</comments>
		<pubDate>Sat, 28 Jun 2008 10:34:04 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
				<category><![CDATA[Apple 2.0]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[TIME Magazine]]></category>

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		<description><![CDATA[This one is for Bill Gates.
He was 27 when I first met him. It was 1983 and he was in New York hustling a new laptop (the Radio Shack TRS-80 Model 100) that came with Microsoft software in ROM. I remember him rocking back and forth, as if to contain his impatience, when asked if [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=7768&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><a href="http://fortuneapple20.files.wordpress.com/2008/06/picture-212.png"><img class="size-full wp-image-804 alignright" style="margin:5px 15px;" src="http://fortuneapple20.files.wordpress.com/2008/06/picture-212.png?w=254&#038;h=340" alt="" width="254" height="340" /></a>This one is for Bill Gates.</p>
<p>He was 27 when I first met him. It was 1983 and he was in New York hustling a new laptop (the Radio Shack TRS-80 Model 100) that came with Microsoft software in ROM. I remember him rocking back and forth, as if to contain his impatience, when asked if there was an UNDO key.</p>
<p>In those days, before Microsoft became a software colossus, he or Steve Ballmer would stop by my office every once in a while to talk about their plans for the company. Later I would see another side of him through the Bill and Melinda Gates Foundation.</p>
<p>But the Bill Gates I remember best is the one I spent two uncomfortable hours with in 1995, in the early days of his antitrust problems. We were in his Redmond office with Dave Jackson, then Time Magazine&#039;s San Francisco bureau chief, conducting what was supposed to be the final interview for a Time cover story (<a href="http://www.time.com/time/magazine/article/0,9171,982998,00.html">Master of the Universe</a>).</p>
<p>It was not going well. And it reached a low point when, in my memory, the chairman of Microsoft called me a communist. Later, reading the transcript, I realized he didn&#039;t really say that &#8212; although he was pretty feisty. To my editors&#039; credit, they printed the juiciest parts of the interview &#8212; including a brief mention of Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>) &#8212; as a <a href="http://www.time.com/time/printout/0,8816,983013,00.html">sidebar</a> to the cover.</p>
<p>In honor of Gates&#039; last days at Microsoft (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>), it&#039;s pasted below:</p>
<p><strong>INTERVIEW</strong></p>
<p>By  Philip Elmer-DeWitt, David S. Jackson</p>
<p>[Redmond, Wash., June 5, 1995]</p>
<p>Bill Gates displayed his well-known combativeness last month when TIME questioned him about Microsoft&#039;s controversial business practices. These are excerpts from a two-hour interview with TIME technology editor Philip Elmer-DeWitt and San Francisco bureau chief David S. Jackson</p>
<p><strong>TIME</strong>: Are you betting the company on Windows 95?</p>
<p><strong>Gates</strong>: I don&#039;t know what &#034;bet the company&#034; means. We&#039;re a company with $4 billion in the bank. I don&#039;t think we&#039;ll disappear. We&#039;re not like Time Warner, with $15 billion in debt. But if you had to take one thing in the next year and say what will our biggest impact on the PC industry be, it would clearly be Windows 95. Windows 95 is a very, very big deal.</p>
<p><strong>TIME</strong>: Have you won over all the easy computer customers? Is it going to be harder now to convert the nonusers?</p>
<p><strong>Gates</strong>: Well, 20 years ago, when we started, we talked about a computer on every desk and in every home. Now, if you take that to its extreme and say 100% of the people, clearly we&#039;ll never get there. There&#039;ll always be some people who choose not to participate, just like some people don&#039;t use the phone or watch TV.</p>
<p>I see it as a continuum. That is, as more multimedia titles come out, as more information is online, as we make these things easier to use, we start to draw in more and more people. Now, once you get in for one application, the hurdle to learn a second one is fairly low. My dad wanted to do his taxes automatically. Then I got him doing word processing and now electronic mail because everybody in our family is connected.</p>
<p><strong>TIME</strong>: Do you spend much time on the Internet?</p>
<p><strong>Gates</strong>: Well, I spend a few hours a week just seeing the new stuff that&#039;s out there. If you count E-mail, I&#039;m on the Internet all day, every day.</p>
<p><strong>TIME</strong>: We&#039;d like to ask you about some of the charges that have come out in court.</p>
<p><strong>Gates</strong>: This is old, old stuff.</p>
<p><strong>TIME</strong>: We&#039;d like to have it on the record, if you wouldn&#039;t mind.</p>
<p><strong>Gates</strong>: Are you, like, a historical publication or a newsmagazine?</p>
<p><strong>TIME</strong>: Just last January, according to Apple, you threatened to stop developing for the Macintosh. Is this true?</p>
<p><strong>Gates</strong>: We at no time, in any way, have ever threatened to stop developing for the Macintosh. I don&#039;t even understand what it would mean. It&#039;s the most bizarre thing in the world. What would we get out of that? It&#039;s a big revenue source. It&#039;s a profitable business.</p>
<p><strong>TIME</strong>: Borland [another Microsoft competitor] charges that you used vaporware [the preannouncement of a nonexistent product] to screw up the development of Turbo BASIC. Which you did, right?</p>
<p><strong>Gates</strong>: No! If you&#039;re accusing me of competition, then yes. You have to decide. Are we optimized to help competitors, or are we optimized to help customers? Should we be open about our plans?</p>
<p>Do you understand what is being said here? The question is, are you allowed to tell people what your products are in advance?</p>
<p><strong>TIME</strong>: Isn&#039;t the point that if you&#039;re a small player and you pre-announce a product, it has no effect, but that when a large player preannounces, it can freeze out the competition?</p>
<p><strong>Gates</strong>: I&#039;d say that&#039;s pretty nonsensical. Let&#039;s say you take a market, like the cigarette market, and you ban advertising. Who benefits?</p>
<p><!--pagebreak--><strong>TIME</strong>: The manufacturer with the largest installed base.</p>
<p><strong>Gates</strong>: Installed market share, totally. So let&#039;s have an absolute ban. You may never talk about new products in advance. But people do talk about their plans. You know, it&#039;s this damn free-speech thing. It&#039;s well established that communications is valuable for the efficiency of marketplaces. That&#039;s all procompetitive stuff. This assumes that you like capitalism.</p>
<p><strong>TIME</strong>: We don&#039;t live under free, unfettered capitalism. Isn&#039;t that why we have antitrust laws?</p>
<p><strong>Gates</strong>: When did antitrust come up in the discussion? Antitrust is the way that the government promotes markets when there are market failures. It has nothing to do with the idea of free information.</p>
<p><strong>TIME</strong>: I guess in Judge [Stanley] Sporkin&#039;s mind it does. He&#039;s saying vaporware is an issue.</p>
<p><strong>Gates</strong>: You have to laugh. I mean, this is a judge who goes off and intentionally reads a book [a biography critical of Gates called Hard Drive] in advance and asks about some of it. It&#039;s minor. I mean, you&#039;re either here to talk to me about Microsoft or talk to me about that stuff. This lawsuit has nothing to do with Microsoft. Nothing.</p>
<p><strong>TIME</strong>: Are we supposed to ignore the fact that there is a complaint that has Microsoft&#039;s name on it?</p>
<p><strong>Gates</strong>: There are probably 60 cases with Microsoft&#039;s name on them. There will be at all times. Period.</p>
<p><strong>TIME</strong>: Have you given much thought to succession?</p>
<p><strong>Gates</strong>: I have a will written that, you know, talks about how the company should be run and who should vote my shares. There&#039;s nobody designated as my successor.</p>
<p><strong>TIME</strong>: How long do you plan to run Microsoft?</p>
<p><strong>Gates</strong>: Well, I&#039;m 39, and my response to that question has always been that for the next decade I plan on playing pretty much the role I am today.</p>
<p><strong>TIME</strong>: You always answer one decade?</p>
<p><strong>Gates</strong>: Yeah, that&#039;s as far ahead as I can see.</p>
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		<title>Steve Jobs passes Bill Gates in Fame-O-Meter</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2008/06/16/steve-jobs-passes-bill-gates-in-fame-o-meter/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2008/06/16/steve-jobs-passes-bill-gates-in-fame-o-meter/#comments</comments>
		<pubDate>Mon, 16 Jun 2008 19:42:13 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
				<category><![CDATA[Apple 2.0]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Rupert Murdoch]]></category>
		<category><![CDATA[Steve Jobs]]></category>

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		<description><![CDATA[It&#039;s hard to tell what is more surprising about Radar&#039;s latest Fame-O-Meter results: that Steve Jobs has only now passed Bill Gates in the magazine&#039;s &#034;buzz index,&#034; or that Radar thinks Rupert Murdoch is a &#034;Web 2.0 figure.&#034;
The Fame-O-Meter, according to the magazine&#039;s website, is an &#034;absurdly scientific real-time&#034; measure of the &#034;notoriety and cultural [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=7733&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><a href="http://www.radaronline.com/features/2007/04/fameometer.php"><img class="alignright alignnone size-full wp-image-754" style="float:right;border:3px solid black;margin:5px 15px;" src="http://fortuneapple20.files.wordpress.com/2008/06/picture-25.png?w=391&#038;h=275" alt="" width="391" height="275" /></a>It&#039;s hard to tell what is more surprising about <a href="http://www.radaronline.com/">Radar</a>&#039;s latest <a href="http://www.radaronline.com/features/2007/04/fameometer.php">Fame-O-Meter</a> results: that Steve Jobs has only now passed Bill Gates in the magazine&#039;s &#034;buzz index,&#034; or that Radar thinks Rupert Murdoch is a &#034;Web 2.0 figure.&#034;</p>
<p>The Fame-O-Meter, according to the magazine&#039;s website, is an &#034;absurdly scientific real-time&#034; measure of the &#034;notoriety and cultural relevance&#034; of public figures based on the number of times they appear in news publications, newswires, blogs and other sources combined with data from such aggregators as Google, Technorati and Yahoo.</p>
<p>&#034;With last week&#039;s announcement of the new iPhone, more gadget geeks than ever have been clicking for Steve Jobs,&#034; writes Hailey Eber, who runs the meter. &#034;Adding to Jobs&#039; online intrigue is concern over his health.&#034; (<a href="http://www.radaronline.com/exclusives/2008/06/its-good-to-be-steve-jobs.php">link</a>)</p>
<p><a href="http://fortuneapple20.files.wordpress.com/2008/06/picture-27.png"><img class="alignleft alignnone size-full wp-image-755" style="float:left;border:3px solid black;margin:5px 15px;" src="http://fortuneapple20.files.wordpress.com/2008/06/picture-27.png?w=193&#038;h=131" alt="" width="193" height="131" /></a>Apple&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>) CEO is still running behind Gates in the magazine&#039;s monthly and weekly buzz indices, but he passed Microsoft&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>) outgoing chairman in the daily reports over the weekend and by Monday was pulling away, with 83 million hits to Gates&#039; 70 million. Jobs is comfortably ahead of News Corp.&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=NWS">NWS</a>) Murdoch and Google&#039;s (<a href="http://money.cnn.com/quote/quote.html?symb=GOOG">GOOG</a>) Sergey Brin and Larry Page.</p>
<p>Radar, originally founded in 2003 and relaunched twice since then, was nominated in May for general excellence by the American Society of Magazine Editors.</p>
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		<media:content url="" medium="image">
			<media:title type="html">Philip Elmer-DeWitt</media:title>
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		<title>140 million copies of Vista sold. How does Leopard compare?</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2008/05/08/140-million-copies-of-vista-sold-how-does-leopard-compare/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2008/05/08/140-million-copies-of-vista-sold-how-does-leopard-compare/#comments</comments>
		<pubDate>Thu, 08 May 2008 20:33:28 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
				<category><![CDATA[Apple 2.0]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[Leopard]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Vista]]></category>

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		<description><![CDATA[Apple has no numbers to compare with the 140 million copies of Vista that Bill Gates says Microsoft (MSFT) has sold since the latest version of Windows started shipping in late 2006. (link)
Literally, no numbers. The last time Apple (AAPL) released a Leopard sales figure was Oct. 30, 2007, when the company said that it [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=7539&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><a href="http://fortuneapple20.files.wordpress.com/2008/05/picture-144.png"><img class="alignright alignnone size-full wp-image-527" style="float:right;margin-left:15px;margin-right:15px;" src="http://fortuneapple20.files.wordpress.com/2008/05/picture-144.png?w=146&#038;h=101" alt="" width="146" height="101" /></a>Apple has no numbers to compare with the 140 million copies of Vista that Bill Gates says Microsoft (<a href="http://money.cnn.com/quote/quote.html?symb=MSFT">MSFT</a>) has sold since the latest version of Windows started shipping in late 2006. (<a href="http://online.wsj.com/article/SB121020919115475411.html">link</a>)</p>
<p>Literally, no numbers. The last time Apple (<a href="http://money.cnn.com/quote/quote.html?symb=AAPL">AAPL</a>) released a Leopard sales figure was Oct. 30, 2007, when the company said that it had sold more than 2 million copies of Leopard in one long weekend (see <a href="http://apple20.blogs.fortune.cnn.com/2007/10/30/apple-2-million-leopards-sold/">here</a>). Apple reported $170 million revenue from Leopard sales in the December &#039;07 quarter, but that represents fewer than 1.3 million copies. Apple also sold 2.32 million Macs that quarter, more than 2/3 of which probably had Leopard pre-installed.</p>
<p>Even so, the two operating systems aren&#039;t even playing in the same ballpark when it comes to raw sales.</p>
<p>Of course, Vista was greeted with brickbats and Leopard with raves, but Gates didn&#039;t dwell on that in Tokyo Wednesday, where he gave his Japanese partners an update on how Vista is doing. &#034;That&#039;s a very rapid sales rate,&#034; he said.</p>
<p>Not necessarily.</p>
<p>&#034;The most significant number,&#034; says Piper Jaffray analyst Gene Munster, &#034;is Apple&#039;s upgrade penetration vs. Microsoft&#039;s. Apple estimated that about 19% of the OS X user base was on Leopard by the end of its launch quarter. By my math, Vista is used by about 12%-14% of the Windows user base more than a year after its retail launch.&#034;</p>
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			<media:title type="html">Philip Elmer-DeWitt</media:title>
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		<title>Why Microsoft won&#039;t make an iPhone</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2008/01/09/why-microsoft-wont-make-an-iphone/</link>
		<comments>http://brainstormtech.blogs.fortune.cnn.com/2008/01/09/why-microsoft-wont-make-an-iphone/#comments</comments>
		<pubDate>Wed, 09 Jan 2008 14:14:55 +0000</pubDate>
		<dc:creator>Philip Elmer-DeWitt</dc:creator>
				<category><![CDATA[Apple 2.0]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Microsoft]]></category>

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		<description><![CDATA[Has Bill Gates learned the lesson of Zune?
Having gone up against the iPod with Microsoft&#039;s (MSFT) MP3 player and failed to make much of a dent in Apple&#039;s (AAPL) dominant share of the portable digital music market, Gates seems to be conceding the field for all-in-one devices to the iPhone.
Thompson Financial reports today that in [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=brainstormtech.blogs.fortune.cnn.com&blog=8466345&post=7407&subd=fortunebrainstormtech&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><a href="http://fortuneapple20.files.wordpress.com/2008/01/picture-3.jpg" title="picture-3.jpg"><img align="right" width="209" src="http://fortuneapple20.files.wordpress.com/2008/01/picture-3.jpg?w=209&#038;h=172" hspace="15" alt="picture-3.jpg" height="172" /></a>Has Bill Gates learned the lesson of Zune?</p>
<p>Having gone up against the iPod with Microsoft&#039;s (MSFT) MP3 player and failed to make much of a dent in Apple&#039;s (AAPL) dominant share of the portable digital music market, Gates seems to be conceding the field for all-in-one devices to the iPhone.</p>
<p>Thompson Financial reports today that in an interview with a German newspaper, <i>Frankfurter Allgemeine Zeitung</i>, Microsoft&#039;s chairman said he did not intend to make a combination cell phone/music player.</p>
<blockquote><p>&#034;No, we won&#039;t do that. In the sector of such smartphones, we are purely concentrating on the software with our programme Windows Mobile.&#034; (<a href="http://money.cnn.com/news/newsfeeds/articles/newstex/AFX-0013-22126397.htm">link</a>)</p></blockquote>
<p>That&#039;s a strategy that will put Microsoft in competition more with Google&#039;s Open Handset Alliance than with Apple&#039;s iPhone.Of course, licensing high-margin operating systems and application software, and letting others duke it out in the cut-throat hardware markets, is how Microsoft made its first billions.</p>
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