Apple 2.0

Mac news from outside the reality distortion field

The man who put the 'i' in iMac


Meet the creative director who named a generation of Apple products

imac-medres

Photo: Apple

The TBWA\Chiat\Day creative team was horrified in 1998 when Steve Jobs pulled back a cloth and revealed the bulbous teardrop that came to be known as the Bondi-Blue iMac.

But then Jobs wasn't so crazy at first about the name they proposed for it.

No one had ever seen anything like the new computer, veteran creative director Ken Segall tells Cult of Mac's Leander Kahney in an exclusive interview published Tuesday evening.

"We were pretty shocked but we couldn’t be frank," Segall recalls. "We were guarded. We were being polite, but we were really thinking, 'Jesus, do they know what they are doing?' It was so radical."

Segall eventually came up with "iMac," a name that connected the original 1984 Macintosh with the rapidly expanding Internet. But Jobs took some convincing.

Below the fold, excerpts from the story as Kahney tells it:

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Photo: Ken Segall

Jobs said he was betting the company on the machine and so it needed a great name. He suggested one at the meeting, Segall says, but it was terrible. It would “curdle your blood.” …

Segall says he came back with five names. Four were ringers, sacrificial lambs for the name he loved — iMac. “It referenced the Mac, and the “i” meant internet,” Segall says. “But it also meant individual, imaginative and all the other things it came to stand for.” It “i” prefix could also be applied to whatever other internet products Apple was working on.

Jobs rejected them all, including iMac.

“He didn’t like iMac when he saw it,” Segall says. “I personally liked it, so I went back again with three or four new names, but I said we still like ‘iMac.”

He said: ‘I don’t hate it this week, but I still don’t like it.’”

Segall didn’t hear any more about the name from Jobs personally, but friends told him that Jobs was silk-screening the name on prototypes of the new computer. He was testing it out to see if it looked good.

“He rejected it twice but then it just appeared on the machine,” Segall says, laughing. “He never formally accepted it.” …

Segall is delighted that iMac grew on Jobs. “It’s a cool thing. You don’t get to name too many products, and not ones that become so successful. It’s really great. I’m really delighted. It became the nomenclature for so many other products. Millions of people see that work.”

Segall says over the last few years, the debate about dropping the “i” prefix has come up several times at Apple. “They’ve asked: ‘Should the company drop the “i”?’ But there’s a desire to keep it consistent: iMac, iPod, iPhone. It’s not as clean as it should be, but it works.”

You can read more of the interview, including the story of how the "Think Different" campaign got started, at Cult of Mac here.

Also worth visiting: Segall's own blog, Observatory, with his commentary on everything from Motorola's (MOT) Cliq ads (he loves them) to Research in Motion's (RIMM) appropriation of The Beatles' All You Need Is Love (hates it; "they’ve successfully broken the gall barrier.").

Kahney, the former news editor of Wired.com, is the author of several books about Apple (AAPL), including most recently Inside Steve's Brain.

[Follow Philip Elmer-DeWitt on Twitter @philiped]

What's really funny is that back in 1997 I met with an Apple rep about our school's technology proposals. Back then the Apple design was rather sterile, to say the least. I told him that if he wanted to sell more computers that they needed a bolder design with more color. He kind of looked at me oddly but didn't really say anything. Next thing you know we have flashy Apple products. So just remember, while the guys at Apple deserve a lot of credit for putting things together, they are getting the product ideas from you and I, their spouses and their kids. No one deserves all the credit. Especially Steve Jobs.

Posted By Bob, Grayslake, IL: November 5, 2009 10:04 AM

He said: ‘I don’t hate it this week, but I still don’t like it.’

Awesome. It is like a line right out of Pirates of Silicon Valley.

Posted By cynik, Switzerland: November 4, 2009 10:45 PM

Newsflash for Fake Monkey Boy: No one wants to read your stupid comments or your stupid blog, so stop your pathetic spamming.

Posted By Steve, CA: November 4, 2009 5:02 PM

When Ken Segall wrote the original "Think Different" ad and TV commercial, it was the object of scorn by pundits. Bob Garfield of Advertising Age sniffed at his creation and failed to see any significance in the ad or the campaign.

So much for being visionary, Mr. Garfield.

Yes, I follow Apple closely and use the company's products. But I have been an advertising copywriter for much of my career. And when I saw the original commercial and the print ads, I knew I was reading not mere prose, but poetry. It wasn't so much an ad campaign, but a call to arms. What Ken Segall did was to reflect a new beginning for Apple, crystalizing what was clear in the vision of Steve Jobs, but what his detractors and industry pundits would fail to comprehend for many years.

That is great advertising.

Over time, the public began to understand the thrust of the Think Different campaign. Of course, no amount of great advertising can exceed the products themselves. They had to be great. And different. Advertising is a promise, and the products or services being advertised is the fulfillment (or not) of the promise.

Looking back, I think we an see the success of Apple since the launch of the Think Different campaign is that of a promise kept and fulfilled. Apple went on to reinvent itself as a company; reinvent its Macintosh computers and operating system; and to reinvent what we think of as portable music players and mobile telephones. That's thinking different.

Kudos to Ken Segall for his brilliant writing and ideas. His is one of the truly great ad campaigns we have ever experienced.

Posted By Brian, Irvine CA: November 4, 2009 4:38 PM

PED, I think you meant excerpts, "below the fold, excepts from …"

Your articles are enlightening; I am really glad I subscribed to this newsletter.
Thank you so much.

ex ped: Thanks! And thank you, Klaus, for catching that. Fixed.

Posted By Klaus, Astoria, NY: November 4, 2009 4:35 PM

Apple and Jabs are famous for their bad ideas!

http://fakesteveballmer.blogspot.com/

Posted By steveballmer redmond WA: November 4, 2009 3:30 PM

There is the story that after he returned to Apple, Steve Jobs' official title was "Interim CEO".

However, it is said that he had "iCEO" printed on his business cards.

Posted By R Brown, Finger Lakes, NY: November 4, 2009 2:19 PM
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Philip Elmer-DeWitt

Philip Elmer-DeWitt
Steve Jobs, goes the old joke at Apple, is surrounded by a reality distortion field; get too close and you believe what he's saying. Apple has made believers out of millions of customers — and made a lot of investors rich — but Philip Elmer-DeWitt believes that an ounce of skepticism never hurts when writing about the company. He should know. He's been covering Apple – and watching Steve Jobs operate — since 1982.
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