<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:georss="http://www.georss.org/georss" xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:media="http://search.yahoo.com/mrss/"
		>
<channel>
	<title>Comments on: Palm Pre launch plans leaked</title>
	<atom:link href="http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/feed/" rel="self" type="application/rss+xml" />
	<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/</link>
	<description>Fortune&#039;s tech team offers analysis and perspective on the world’s most important developments.</description>
	<lastBuildDate>Tue, 22 Dec 2009 03:43:12 +0000</lastBuildDate>
	<generator>http://wordpress.com/</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
		<item>
		<title>By: sprint, nyc</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25046</link>
		<dc:creator>sprint, nyc</dc:creator>
		<pubDate>Tue, 09 Jun 2009 22:55:58 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25046</guid>
		<description>lol. i work for sprint. all you amateurs who have no idea what you are talking about please dont say nothing at all. accept that the pre is the news of the year in the cell phone game. john rubenstein left apple and designed the pre. enough said.</description>
		<content:encoded><![CDATA[<p>lol. i work for sprint. all you amateurs who have no idea what you are talking about please dont say nothing at all. accept that the pre is the news of the year in the cell phone game. john rubenstein left apple and designed the pre. enough said.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: John, Trabuco Cyn, CA</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25045</link>
		<dc:creator>John, Trabuco Cyn, CA</dc:creator>
		<pubDate>Sat, 06 Jun 2009 20:17:34 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25045</guid>
		<description>Hmm... I&#039;ve had 3 Treo phones on Sprint. They all worked great, even e-mail integration. My Sprint Touch Pro with Win Mo 6.1 basically does everything, but I click extra to get it done. My Sprint 3G USB Wireless Modem works great nearly everywhere, even when the power is out and DSL and Cable Modems are dead. When I have a problem (dropped calls at new home) and asked &quot;do you have a way to help me&quot; I got Samsung femtocell from Sprint for free. I just ask if there&#039;s a way and they&#039;ve always come through, even if I&#039;ve had to ask a couple of Sprint folks. I think the tortoise beats the hare here. Maybe I try a Pre when I get my next EVERY 12 MONTHS Major New Phone Discount from Sprint. Their network is fast and voice dialing on Win Mo (built in, free but not in ads or manual) rocks. Yawn. No instant gratification, but the Sprint s*** does work. Cheaper &#039;n better than ATT, VZ or Tm! Yawn... Ditched the CrackBerry b4 my first Treo - why go that far back?</description>
		<content:encoded><![CDATA[<p>Hmm&#8230; I&#039;ve had 3 Treo phones on Sprint. They all worked great, even e-mail integration. My Sprint Touch Pro with Win Mo 6.1 basically does everything, but I click extra to get it done. My Sprint 3G USB Wireless Modem works great nearly everywhere, even when the power is out and DSL and Cable Modems are dead. When I have a problem (dropped calls at new home) and asked &#034;do you have a way to help me&#034; I got Samsung femtocell from Sprint for free. I just ask if there&#039;s a way and they&#039;ve always come through, even if I&#039;ve had to ask a couple of Sprint folks. I think the tortoise beats the hare here. Maybe I try a Pre when I get my next EVERY 12 MONTHS Major New Phone Discount from Sprint. Their network is fast and voice dialing on Win Mo (built in, free but not in ads or manual) rocks. Yawn. No instant gratification, but the Sprint s*** does work. Cheaper &#039;n better than ATT, VZ or Tm! Yawn&#8230; Ditched the CrackBerry b4 my first Treo &#8211; why go that far back?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Zartanak, Mays Landing, NJ</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25044</link>
		<dc:creator>Zartanak, Mays Landing, NJ</dc:creator>
		<pubDate>Sat, 06 Jun 2009 17:16:48 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25044</guid>
		<description>Spent the morning at the Sprint Store and then on the phone with Sprint&#039;s Customer Retention Dept.  As an 11-year customer with Sprint, to get the Pre I would have to pay the full $549 price AND have to change my plan to Sprint Everything (double what I pay now).  This is what they told me on the phone -- If I were a new customer, I would be eligible for the $199 price (after rebate).  Sprint is off-putting long-standing, loyal customers to get new ones over this Pre b.s..  That was the final straw -- I&#039;m switching to a diff. carrier.</description>
		<content:encoded><![CDATA[<p>Spent the morning at the Sprint Store and then on the phone with Sprint&#039;s Customer Retention Dept.  As an 11-year customer with Sprint, to get the Pre I would have to pay the full $549 price AND have to change my plan to Sprint Everything (double what I pay now).  This is what they told me on the phone &#8212; If I were a new customer, I would be eligible for the $199 price (after rebate).  Sprint is off-putting long-standing, loyal customers to get new ones over this Pre b.s..  That was the final straw &#8212; I&#039;m switching to a diff. carrier.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jack, San Antonio, Texas</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25043</link>
		<dc:creator>Jack, San Antonio, Texas</dc:creator>
		<pubDate>Fri, 29 May 2009 15:03:12 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25043</guid>
		<description>I was laughing at the Nascar comments so I did a little research and apparently there are approx. 75 million Nascar fans out there?!?!?!



Quote &quot;The 2004 Daytona 500 had 33.5 million viewers in the U.S. In addition to the national

broadcast here in the states, NASCAR also claims to broadcast in over 130

countries worldwide. Based upon that one race, the 75 million fans stat seems like a realistic representation.&quot;



So, eat your words because a third of those Nascar fans switching over because of a &quot;phone&quot; is possible...Remember how many switched to ATT and paid higher monthly charges because of an Iphone? Boogity Boogity Boogity...let&#039;s get a Palm Pre boys! (IF YOU DON&#039;T KNOW WHAT THAT IS, THEN CONTINUE TO ENJOY YOUR NASCAR IGNORANCE)</description>
		<content:encoded><![CDATA[<p>I was laughing at the Nascar comments so I did a little research and apparently there are approx. 75 million Nascar fans out there?!?!?!</p>
<p>Quote &#034;The 2004 Daytona 500 had 33.5 million viewers in the U.S. In addition to the national</p>
<p>broadcast here in the states, NASCAR also claims to broadcast in over 130</p>
<p>countries worldwide. Based upon that one race, the 75 million fans stat seems like a realistic representation.&#034;</p>
<p>So, eat your words because a third of those Nascar fans switching over because of a &#034;phone&#034; is possible&#8230;Remember how many switched to ATT and paid higher monthly charges because of an Iphone? Boogity Boogity Boogity&#8230;let&#039;s get a Palm Pre boys! (IF YOU DON&#039;T KNOW WHAT THAT IS, THEN CONTINUE TO ENJOY YOUR NASCAR IGNORANCE)</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Dallas, TX</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25042</link>
		<dc:creator>Dallas, TX</dc:creator>
		<pubDate>Fri, 29 May 2009 02:31:06 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25042</guid>
		<description>Hey Michwake Detroit, MI,



I hope your Family Plan is an Everything Plan!  If not your 9 year old will be telling you to get a new plan because Sprint Has Already Posted over and over again &quot;NO Plans Other than Everything, SE or Biz plans will be accepted.&quot;

All Older Fair &amp; Flexible, Family, Grandfathered, or Sero plans are Exempt from getting the New Palm Pre UNLESS they upgrade the the Everything Plans.  NO Exceptions!

Just adding a Data plan has already been rejected.

Essentially Sprint is denying 30+ million of it&#039;s current subscribers from getting this phone without upgrading.  Now that ATT and Verizon have already stated they will have the phone in 6 Months, even fewer people will switch to Sprint for this new wonder phone.  Most will just wait till their carrier gets it in stock.  Sprint is essentially betting the house on a 6 month fling praying that millions sign up for $100 plans and that just won&#039;t happen!</description>
		<content:encoded><![CDATA[<p>Hey Michwake Detroit, MI,</p>
<p>I hope your Family Plan is an Everything Plan!  If not your 9 year old will be telling you to get a new plan because Sprint Has Already Posted over and over again &#034;NO Plans Other than Everything, SE or Biz plans will be accepted.&#034;</p>
<p>All Older Fair &amp; Flexible, Family, Grandfathered, or Sero plans are Exempt from getting the New Palm Pre UNLESS they upgrade the the Everything Plans.  NO Exceptions!</p>
<p>Just adding a Data plan has already been rejected.</p>
<p>Essentially Sprint is denying 30+ million of it&#039;s current subscribers from getting this phone without upgrading.  Now that ATT and Verizon have already stated they will have the phone in 6 Months, even fewer people will switch to Sprint for this new wonder phone.  Most will just wait till their carrier gets it in stock.  Sprint is essentially betting the house on a 6 month fling praying that millions sign up for $100 plans and that just won&#039;t happen!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: RealityCheck, Houston TX</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25041</link>
		<dc:creator>RealityCheck, Houston TX</dc:creator>
		<pubDate>Thu, 28 May 2009 21:55:46 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25041</guid>
		<description>Why are people complaining about not being able to keep SERO? SERO was one of the dumbest mistakes Sprint ever made. Why have plans available that cause you to lose money? You invest all this money in your 3G/4G capabilities and lose cash on it to SERO customers.



I have SERO right now with my HTC Touch but you all knew it was too good to be true. Hang on with your old phone if you can but you can&#039;t expect them to partner up with Palm for a new Jesus phone just so they can lose money on it with SERO customers.



Even if you switch plans you still have the best value among the U.S carriers.</description>
		<content:encoded><![CDATA[<p>Why are people complaining about not being able to keep SERO? SERO was one of the dumbest mistakes Sprint ever made. Why have plans available that cause you to lose money? You invest all this money in your 3G/4G capabilities and lose cash on it to SERO customers.</p>
<p>I have SERO right now with my HTC Touch but you all knew it was too good to be true. Hang on with your old phone if you can but you can&#039;t expect them to partner up with Palm for a new Jesus phone just so they can lose money on it with SERO customers.</p>
<p>Even if you switch plans you still have the best value among the U.S carriers.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: E in ATX</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25040</link>
		<dc:creator>E in ATX</dc:creator>
		<pubDate>Thu, 28 May 2009 19:41:02 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25040</guid>
		<description>The truth is Apple believes that iPhones are worth a premium, as does RIM with their BlackBerry&#039;s.  They are right sometimes, and wrong sometimes, depending on the user.  I think this new product just means that Palm will also see a premium for their phone.



The real question is, can three similar technologies all be worth a premium?



I wish there were an iPhone app that allows you to input monthy costs, data plans, hardware cost, rebate info, etc. of two phone plans and see which one is lower.  Don&#039;t hold your breath for it.</description>
		<content:encoded><![CDATA[<p>The truth is Apple believes that iPhones are worth a premium, as does RIM with their BlackBerry&#039;s.  They are right sometimes, and wrong sometimes, depending on the user.  I think this new product just means that Palm will also see a premium for their phone.</p>
<p>The real question is, can three similar technologies all be worth a premium?</p>
<p>I wish there were an iPhone app that allows you to input monthy costs, data plans, hardware cost, rebate info, etc. of two phone plans and see which one is lower.  Don&#039;t hold your breath for it.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Michwake Detroit, MI</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25039</link>
		<dc:creator>Michwake Detroit, MI</dc:creator>
		<pubDate>Thu, 28 May 2009 18:51:06 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25039</guid>
		<description>Anyone can get the phone silly people.  You are reading an internal memo.  That would be what they are going to push the sales people.  Ever go to a store and they try to sell you the thing with all the bells and whistles and you only need the basic item?  A day or two later you regret it and return it.  Well, restocked phones lose their value once they are opened and used, even if only for a short time.  So...they are saying only to recommend selling them to the people who would actually want or need to use one.



My family plan includes unlimited data and text, so my 9yr or anyone on our plan, could get a pre and use most of the features.  He is a little tech nut, even so young.  My Grandma on the other hand would not be using it, would not use data and it would be a waste to sell one to her.  She is someone who would return it and probably be very upset they even sold such a thing to her.   If they kenw her (or that type of customer) they would know it would not be a good fit. It is basically about customer service and knowing your customer.  Why alienate customers trying to shove stuff they don&#039;t need or want down their throats just to make a good sale?  It will bite them in the butt later.  If you give the right phone/plan to the right person the first time, you have loyal customers.  So, that is all that refers to.  They won&#039;t deny customers a phone, but I&#039;m sure they are going to make them get the data plan.  They did it with my Instinct.  I wasn&#039;t sure about the cost, but it isn&#039;t much more and I&#039;m so glad I did it.  I love all the features and I&#039;m sure I have not come close to using it all.



Also, I know that the companies subsidize the price of the phones.  The phone will cost people $200 with a new contract, but trust me, they cost a lot more.  The company expects to make up the difference in price by selling the data services with it.  If you had a voice only plan and were not bringing much money in to Sprint, why would they want to subsidize the cost of the phone, like the Pre when you won&#039;t even be using most of the features?  Why give that phone to Granny and knock all the money off the price when she is on a $40 plan?  On the other hand you get these techy people who pay $100/mo for everything, then it is worth giving them a really good deal on the phone.



I used to work for a cell phone company.  That is how I know the way it works.  Maybe things changed a little since I left, but I don&#039;t think that much has changed.  I hope it helps explain things a little.</description>
		<content:encoded><![CDATA[<p>Anyone can get the phone silly people.  You are reading an internal memo.  That would be what they are going to push the sales people.  Ever go to a store and they try to sell you the thing with all the bells and whistles and you only need the basic item?  A day or two later you regret it and return it.  Well, restocked phones lose their value once they are opened and used, even if only for a short time.  So&#8230;they are saying only to recommend selling them to the people who would actually want or need to use one.</p>
<p>My family plan includes unlimited data and text, so my 9yr or anyone on our plan, could get a pre and use most of the features.  He is a little tech nut, even so young.  My Grandma on the other hand would not be using it, would not use data and it would be a waste to sell one to her.  She is someone who would return it and probably be very upset they even sold such a thing to her.   If they kenw her (or that type of customer) they would know it would not be a good fit. It is basically about customer service and knowing your customer.  Why alienate customers trying to shove stuff they don&#039;t need or want down their throats just to make a good sale?  It will bite them in the butt later.  If you give the right phone/plan to the right person the first time, you have loyal customers.  So, that is all that refers to.  They won&#039;t deny customers a phone, but I&#039;m sure they are going to make them get the data plan.  They did it with my Instinct.  I wasn&#039;t sure about the cost, but it isn&#039;t much more and I&#039;m so glad I did it.  I love all the features and I&#039;m sure I have not come close to using it all.</p>
<p>Also, I know that the companies subsidize the price of the phones.  The phone will cost people $200 with a new contract, but trust me, they cost a lot more.  The company expects to make up the difference in price by selling the data services with it.  If you had a voice only plan and were not bringing much money in to Sprint, why would they want to subsidize the cost of the phone, like the Pre when you won&#039;t even be using most of the features?  Why give that phone to Granny and knock all the money off the price when she is on a $40 plan?  On the other hand you get these techy people who pay $100/mo for everything, then it is worth giving them a really good deal on the phone.</p>
<p>I used to work for a cell phone company.  That is how I know the way it works.  Maybe things changed a little since I left, but I don&#039;t think that much has changed.  I hope it helps explain things a little.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Michelle Trenton, MI</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25038</link>
		<dc:creator>Michelle Trenton, MI</dc:creator>
		<pubDate>Thu, 28 May 2009 18:32:26 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25038</guid>
		<description>I have been with Sprint since 2000 and never had any issues.  I love the service a lot.  No, I do not work for them.  I do get a good discount through the company I work for.  I have very few dropped calls.  I have an awesome family plan with 5 phones on it.  We hardly get to use all of our minutes since we talk mostly Sprint to Sprint.  Their customer service has ALWAYS taken care of my issues without me having to try and prove my case.  I have the Instinct phone which I really like, but I am seriously considering the Pre.  By the way, the person who said you can&#039;t get the deals that new customers can get doesn&#039;t have the right information.  If your contract is up, or you are a Premier customer, you can get the same deals the new customers get.  I&#039;ve never had any issues or paid more.



I won&#039;t bash the competition.  It was so long ago I had ATT/Ameritech service.  It wasn&#039;t the best, but that was in the late 90&#039;s.  I have a friend with an iPhone and it seems pretty cool, but not cool enough for me to leave Sprint and everything I have.  I don&#039;t think ATT can offer a better plan, service, coverage or network that Sprint does.  Sprint always seems on top of things.  Sprint and Verizon were the first to get to 3G networks.  Now I think they are going to 4G.



Anyway, for those who are not sure about Sprint and see a lot of the hateful people, there are usually reasons why they are not happy (they didn&#039;t get their own way).  A lot of times there issues would have been handled the same way at ANY of the companies.  So, there are a lot of us that love our Sprint phones and service.  I&#039;ve gone over on minutes and they worked a deal with me.  If you are a good long standing customer they will go out of their way to help with reasonable requests.



I hope this helps some.</description>
		<content:encoded><![CDATA[<p>I have been with Sprint since 2000 and never had any issues.  I love the service a lot.  No, I do not work for them.  I do get a good discount through the company I work for.  I have very few dropped calls.  I have an awesome family plan with 5 phones on it.  We hardly get to use all of our minutes since we talk mostly Sprint to Sprint.  Their customer service has ALWAYS taken care of my issues without me having to try and prove my case.  I have the Instinct phone which I really like, but I am seriously considering the Pre.  By the way, the person who said you can&#039;t get the deals that new customers can get doesn&#039;t have the right information.  If your contract is up, or you are a Premier customer, you can get the same deals the new customers get.  I&#039;ve never had any issues or paid more.</p>
<p>I won&#039;t bash the competition.  It was so long ago I had ATT/Ameritech service.  It wasn&#039;t the best, but that was in the late 90&#039;s.  I have a friend with an iPhone and it seems pretty cool, but not cool enough for me to leave Sprint and everything I have.  I don&#039;t think ATT can offer a better plan, service, coverage or network that Sprint does.  Sprint always seems on top of things.  Sprint and Verizon were the first to get to 3G networks.  Now I think they are going to 4G.</p>
<p>Anyway, for those who are not sure about Sprint and see a lot of the hateful people, there are usually reasons why they are not happy (they didn&#039;t get their own way).  A lot of times there issues would have been handled the same way at ANY of the companies.  So, there are a lot of us that love our Sprint phones and service.  I&#039;ve gone over on minutes and they worked a deal with me.  If you are a good long standing customer they will go out of their way to help with reasonable requests.</p>
<p>I hope this helps some.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: AJ, Charlotte, NC</title>
		<link>http://brainstormtech.blogs.fortune.cnn.com/2009/05/25/palm-pre-launch-plans-leaked/#comment-25037</link>
		<dc:creator>AJ, Charlotte, NC</dc:creator>
		<pubDate>Thu, 28 May 2009 16:02:32 +0000</pubDate>
		<guid isPermaLink="false">http://apple20.blogs.fortune.cnn.com/?p=6889#comment-25037</guid>
		<description>The &quot;right&quot; users that Sprint is speaking of, or to be more exact, the &quot;wrong&quot; users Sprint is saying not to sell the Pre to, are people who don&#039;t use, need, or really want a smart phone. The elderly woman/man who just wants to make calls, and doesn&#039;t ever use web or texting, the 11 year old kid who just HAS to have the hottest new phone, but whose parents don&#039;t want to pay for insurance if they lose or damage the phone, etc.

Sprint isn&#039;t trying to deny anyone the RIGHT to buy the Pre, but the fact is that PDA phones are among the most returned, simply because alot of people don&#039;t need them, and have no idea how to use them! Why push a PDA onto someone who really doesn&#039;t want it? Great customer service means not only selling someone what they want, but steering them away from something they really don&#039;t need!</description>
		<content:encoded><![CDATA[<p>The &#034;right&#034; users that Sprint is speaking of, or to be more exact, the &#034;wrong&#034; users Sprint is saying not to sell the Pre to, are people who don&#039;t use, need, or really want a smart phone. The elderly woman/man who just wants to make calls, and doesn&#039;t ever use web or texting, the 11 year old kid who just HAS to have the hottest new phone, but whose parents don&#039;t want to pay for insurance if they lose or damage the phone, etc.</p>
<p>Sprint isn&#039;t trying to deny anyone the RIGHT to buy the Pre, but the fact is that PDA phones are among the most returned, simply because alot of people don&#039;t need them, and have no idea how to use them! Why push a PDA onto someone who really doesn&#039;t want it? Great customer service means not only selling someone what they want, but steering them away from something they really don&#039;t need!</p>
]]></content:encoded>
	</item>
</channel>
</rss>
