But today I came upon quite the best one ever from "Steve" of Chicago, IL on this page. He, like many insecure, inadequate geeks just has to pretend he is so sophisticated, so intelligent, laments, "ah, ignorance." Then ends it with, "no wonder Obama was elected"! How awesome is this tool. Yes all those intelligent people that voted for John McCain and that genius Sarah Palin. Those are the thinking folks! It is terrible thing to have a president that can speak in complete sentences!

Ah, the inability to understand reality.

“Oh my god oh my god, his Appleness spread his magic upon us and without his magic device we are not worthy, finished, nada, kaput!”

ATT had not “willingly took a $900 million hit to its profits” to subsidize iPhone, if it did so “happily”, how come its profits have not been lifted by significantly more than that? In fact, all I can remember from that time is the cries of anger and shame for ATT being such a dupe. No wonder that Vodafone and others rejected His Flatulentness’ arrogant approach. They, not ATT, are now smiling. It’s just the for Apple worshippers in the media, the story of invincibility must be promoted, lest somebody (like Hulu) dares not to suck the blessed fruit.

I live in Washington state and never had a drop call or anything. I get service everywhere I go while in the west coast and mid west.

I read all of the complaints and they're mostly from the east coast area. Why don't you all go to the website and submit your complaints and see what the company does about it.

This is sadly true. AT&T has neutered the way local markets operate from a wireless company to the non-performing behemouth it is today. The dispatch in Atlanta is a group of non-technical folks who were once administrative assistants and now are directing technicians on a daily basis. People in Atlanta have more say over technicians than the tech's local manager does.

To make it worse, the company has prohibited their vendors from allowing EXPERIENCED techs from calling them for support. Any difficult issue has to go through a second tier group which then makes the determination whether or not they can fix the issue, and then contact the vendor if necessary. By this time hours or days have passed…that's if it's an outage. Forget fixing small but potentially precarious issues in a timely manner.

Unfortunately, AT&T insists on making its wireless cash-cow an impotent, non-performing wing of its company by forcing it to work (or not work) like a wireline company.

Where a WIRELESS C.O. tech once performed all aspects of C.O. work: testing transport, building transport and facilities, troubleshooting equipment and functionallity issues, special projects such as new software implementation, multi-vendor problem troubleshooting, their daily activity is now comprised of redundant checking for alarms, and repetitively checking to see if backups are complete. Morons who've never laid eyes, let alone hands on the machines, hundreds or thousands of miles away are more responsible for repair than techs who have 10 years plus in the business, and are onsite with the actual equipment.

Sorry AT&T, you're on the wrong road. Let the wireless folks do what they do best and stop trying to "borg" them into an ineffective, bloated, beaureaucratic, washed up and has-been POS wireline company.

100s of parts of the country have GREAT service. 100s have poor service. And 1 million in between.

Get what works for *YOU*… in *YOUR* area… and stop worry about what does/doesn't work for me.

I have not had even *ONE* problem with my iPhone (or ATT) since the v2.1 (soon to be 2.2) OS update.