Comments on: J.D. Power: iPhone beats BlackBerry

By: Kent Halifax, Nova Scotia

Kent Halifax, Nova Scotia — Sat, 10 Oct 2009 16:23:36 +0000

@jan macdonald Melbourne Are you talking about the iphone? You can forward text messages. Or you can copy and paste them into an email and you can send MMS. Maybe the problem is carrier related?

I love conversation message chain and wouldnt get a phone without it.

By: Palak Chopra, Orange, California

Palak Chopra, Orange, California — Fri, 09 Oct 2009 05:25:33 +0000

If you drop a BlackBerry and an iPhone on a hard surface, the iPhone won't survive while the BlackBerry won't have any problems. For those who need durability the BlackBerry by far is the best. Same goes for getting them wet.

By: jan macdonald Melbourne Australia

jan macdonald Melbourne Australia — Fri, 28 Nov 2008 11:57:58 +0000

the interface is fabulous, it;s a abeauriful thing to hold and use…

BUT what person decided on the conversation message chain…I can't save special messages…I can't forward them, and I can't send photos without using the internet…this smacks a little of arrogance…MMS function is such a basic part of mobile technology now and someone who it seems doesn't use them that often has determined how everyone else should use them….and the ringing isn't nearly loud enough….i miss a lot of calls

By: Jh de Leon, San Diego, CA

Jh de Leon, San Diego, CA — Sat, 15 Nov 2008 21:33:22 +0000

I have an HTC Touch and an iPhone. The one thing I like about the HTC Touch is that is much easier to use then an iPhone plus with Windows Mobile, I have MS Office applications that I need for the business I am in. Additionally, I like the cut and paste functions in the Windows Mobile that iPhone does not offer.

By: Willy Wonka, Hershey, PA

Willy Wonka, Hershey, PA — Tue, 11 Nov 2008 15:51:20 +0000

I find it funny that almost everyone (the phone makers, at least) berated the iPhone for not having a physical keyboard. Have you seen the upcoming Storm? Yep, you guessed it – no buttons! Yeah, it's a horrible thing until it's what the buyers want – then it's the only thing to do! You can like Apple or you can hate them, but a lot of their ideas sure get copied! Too funny…

By: Jim Evlewt, Seattle Washington

Jim Evlewt, Seattle Washington — Tue, 11 Nov 2008 01:52:16 +0000

"much-maligned touchscreen"??

No. The touch *keyboard* has its detractors. The touch *screen* is praised to the heavens and beyond.

And so it continues, the search for online reporting that isn't sloppy as hell.

By: Kevin Chu, Vancouver, BC

Kevin Chu, Vancouver, BC — Mon, 10 Nov 2008 18:28:11 +0000

That's a misleading chart. The horizontal axis should start at zero.

I use an iPhone, but I still think the graph should be correct.

By: Geoff Grant, Colchester Essex

Geoff Grant, Colchester Essex — Mon, 10 Nov 2008 17:34:15 +0000

Most people evaluate on 'features' but buy what they like. Whether the device works 'better' is not so important as whether the user works better. Mac owners just have that 'happy bunny' look to them. Annoying, isn't it?

By: mark, boston, MA

mark, boston, MA — Sat, 08 Nov 2008 05:54:27 +0000

What's impressive is that the satisfaction gap between iPhone and 2nd place (RIM) is greater than the gap between 2nd place and last place (Palm). 75 vs. 69! Put another way, the iPhone lead in satisfaction is huge.

And since iPhone software (both OS X/Apple as well as App Store) is upgraded more frequently than the others (though the others hardware is replaced by new models more frequently than iPhone), it's a good bet that user satisfaction for current owners will continue to grow.

By: Vince - San Francisco, CA

Vince - San Francisco, CA — Fri, 07 Nov 2008 22:54:10 +0000

Additional data

http://www.mobilecrunch.com/2008/11/07/study-iphones-twice-as-reliable-as-blackberries/