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Dell bets on a small laptop


The Inspiron Mini 9 will have a starting price of $349 for a Linux version, and will be available in the U.S., Japan, and some European countries. Image: Dell

  • 8.9" glossy LED display, (1024×600)
  • built-in WiFi
  • Box.net online storage

  • optional webcam
  • optional Bluetooth
  • Linux or Windows XP

Hewlett-Packard has one. Asus, the Taiwanese electronics maker, has one. And now, Dell has one, too.

The latest big trend in the PC business is small, cheap laptops that double as portable Internet terminals. These machines typically don't have much storage space for digital files or much visual horsepower for tasks like videoconferencing. Instead, they come with shrunken dimensions (screens are nine inches or less), light weight (they're typically about two pounds), and starting prices under $500.

Though the stylish little machines are a dream come true for road warriors who have longed for more portable workstations, they will also present a vexing challenge for the PC industry. The once-booming U.S. market is now maturing, and pressure on margins is as intense as ever. If lightweight laptops are in the bargain bin now, how's a company to make a profit?

The subject has come up repeatedly in my recent chats with executives from HP (HPQ), Dell (DELL), Intel (INTC) and elsewhere. Generally the companies respond to the profit question by saying they must first provide what customers demand, and better margins will come later.

Of course, the companies are very much aware of the financial implications. HP vice president Dan Forlenza told me his team worked hard on the design of the HP mini-note to keep costs low – the basic version comes with Linux instead of Microsoft (MSFT) Windows, and with 4 gigabytes of flash memory instead of a hard drive. And Intel Chief Financial Officer Stacy Smith notes that analysts have been peppering him with questions about the new Atom processor for low-cost mobile devices, mostly concerned with how it will impact revenues and average selling prices. (Apple (AAPL) has taken another tack so far; rather than offer compact, cheap laptops, it's charging a premium for the slim MacBook Air.)

But the company making the boldest move in the mini-note arena might just be Dell, with the release Thursday of its Inspiron Mini 9. (The "9" presumably refers to the screen size, which is just shy of nine inches diagonal.) Unlike HP, which aims its mini-note at the education market, Dell is pushing its Mini 9 to sophisticated mainstream consumers. A version with Windows XP will sell for $400, and the company promises a Linux version in "a few weeks" starting at $350. The laptops use Intel's Atom processor, have between 4 and 16 gigabytes of flash storage, and come with 2 gigabytes of free online storage from Box.net, which users will be able to expand to 25GB.

When the Linux version is ready, it will offer the highest-profile test yet of Dell's recent embrace of the open-source community. Though Dell has offered systems with Linux for more than a year, some customers have complained that the systems were often expensive and difficult to find.

It will also test Dell's efficiency. Investors dinged Dell stock last week after slim margins in the consumer business helped drive disappointing earnings numbers. With the Mini 9, we'll see if the company manages to squeeze decent profits out of small packages.

you can check the top small laptops

http://www.notebookbox.com

i think best one is Asus Eee Pc, you can also Dell E4200

Posted By alex: May 21, 2009 3:37 AM

dell support sucks, it takes 20 minutes to get to the right department. the tech support guy who came to my house to day to fix my xps m1330 could not unscrew the screws (what a joke) they said 3 days and it took 7 days to schedule this mess.

Posted By Belmar NJ: September 19, 2008 8:47 PM

dell customer service here is sweet. Best of all PC makers. My video card went out on a Sunday. They overnighted a part and were out on Monday to replace it.

Posted By eric nd: September 5, 2008 2:28 PM

With the Mini and the E-Series Dell continues to make a better and better product. Unfortunately, a time will come when you have to call support then things begin to look much bleaker. I honestly have to decide if I need the cool new Dell if one day I know I will have to call support. When will Dell improve customer service?

Posted By Francisco, West Palm Beach FL: September 4, 2008 10:54 PM

Dell= zero customer service GO HP

Posted By Mark,Winter Springs,Fl: September 4, 2008 5:59 PM

Dell = scrap. They don't care about customers. Do not buy.

Posted By Laury Bueno — São Paulo — Brazil: September 4, 2008 12:24 PM

No red? Who cares?? I had trouble getting on the dell.com site this morning. I would bet they sell a TON of these, but they should have had this ready for the back-to-school rush. This netbook will be in a LOT of stockings this Christmas.

Posted By DFW: September 4, 2008 11:46 AM

Actually had the chance to use one of the Ubuntu versions of the mini. This thing is awesome! Not a Linux fan, but I plan to buy one of these immediately.

Posted By OKC: September 4, 2008 11:43 AM

Dell systems sporting the Ubuntu Linux operating system are easy to find and priced considerably less than the same systems with Microsoft's Windows OS. Bought one two weeks ago, dual core CPU, 2Gig RAM, 250 SATA drive, and DVD burner. With the $100 instant savings it was $259. Ordered it on Wednesday evening and it was at the house on Friday; with the cheapest shipping option. Got it for my wife, she loves it.

Posted By Robert, Charlotte NC: September 4, 2008 10:22 AM

I think they should just sell the company and give the money back to the shareholders.

Posted By Don P. Pittsburgh Pa.: September 4, 2008 9:49 AM
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Jon fortt

Jon Fortt
A senior writer for Fortune, Jon Fortt focuses on technology and innovation in Silicon Valley – a subject he's been reporting on since his days as a rookie reporter for the Lexington (Ky.) Herald-Leader. Before joining Fortune in 2007, Jon had reporting and editing stints at Business 2.0 magazine, and the San Jose (Calif.) Mercury News, Silicon Valley's hometown newspaper.
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