Comments on: Best Buy to sell iPhones starting Sept. 7

By: Mike, Cranberry Twp, PA

Mike, Cranberry Twp, PA — Wed, 15 Oct 2008 18:12:32 +0000

For those of you that feel "we'll all go back to best buy" you're correct, but to look, to research, but not to buy. I'll check out an item at Best Buy then buy it on the net for less and with much less hassle than dealing with their clerks. Returns on the net nay take longer but they are far less complicated to deal with than the kids at best buy. Best Buy does so well because they prey on unsuspecting consumers. I believe you'll find that will soon change with the poor economy!

By: Alex,Los Angeles,CA

Alex,Los Angeles,CA — Mon, 13 Oct 2008 02:05:18 +0000

Everyone says the are done with Best Buy and they will never shop there again etc, but I guarantee you that they will come back in when they need something. That's the beauty of Ignorance, it's memory is as short as the IQ's that represent it, and is what Best Buy banks on.

By: Rick, Naples, Fl

Rick, Naples, Fl — Tue, 07 Oct 2008 16:26:59 +0000

Best Buy's customer service is the worst in the industry. They have no clue how to treat a customer. I do not know who is worse for service, Best Buy or Gateway computer. Go anywhere other than Best Buy and purchase any computer other than Gateway!

By: Jeremy, Nashville

Jeremy, Nashville — Mon, 22 Sep 2008 14:50:35 +0000

I do agree with the customer service experiences at Best Buy. Time and time again they have failed to follow through on their promises. Be careful buying there warrenties as well. I got burned by Best Buy because of something that is not listed on the warrenty but they expect you to pay for when shipping any item off for repairs.

By: Brack, Ogden UT

Brack, Ogden UT — Fri, 19 Sep 2008 14:43:43 +0000

I've never had a problem with customer service at Best Buy. But I guess I'm just not a good consumer.

By: Cupertino, ca

Cupertino, ca — Wed, 17 Sep 2008 19:49:32 +0000

Seems to me, Apple will need to force a mini-Apple store inside of BestBuy for this marriage to work. Personally, I refuse to buy anything from BestBuy after years of annoying teenager employees (dont forget BB started the whole no-commission sales model) that could care less if u spend $3,500 on a new TV. BestBuy simply took advantage of the growth areas in the 90s to build new stores everywhere, but eventually they will be mature and screwed just like Home Depot.

Lets just hope Circuit City doesnt go under, because BestBuy will price fix and dictate what you will be buying in consumer electronics, and how much $$ they will take from you to get it.

Apple should really distance themselves from BestBuy. Look at the Apple section in BestBuy now, nothing but a Ghost Town.

By: Tony, Charleston, SC

Tony, Charleston, SC — Mon, 15 Sep 2008 21:21:26 +0000

The customer service (sales) truly is poor. You get what you pay for. You don't go to WalMart for the customer service either, do you?

By: Roger, Dallas, TX

Roger, Dallas, TX — Tue, 09 Sep 2008 19:42:55 +0000

I'm with everyone else here about bestbuy and their geeksquad. I have got nothing but bad customer service. Everytime I have had to get something repaired, I had t take it back because they did not really fix the problem. They have sent me replacement parts that dont work and wrongly diagnosed the problem with my computer which ended up costing me a lot more. I am done with them.

By: Anonymous

Anonymous — Mon, 08 Sep 2008 01:45:43 +0000

WOW! I love you "I'll never shop at Best Buy folks!" You bitch and moan about price, about the service, yet it was probably because of your own arrogance.

By: Florida

Florida — Sun, 07 Sep 2008 23:46:09 +0000

At least this is a good news for best buy iphones fans. Another store where to buy your iphone.