Comments on: iPhone: No AT&T vacations between 6/15 and 7/12

By: Tom, Sarasota, FL

Tom, Sarasota, FL — Wed, 11 Jun 2008 15:06:04 +0000

I've had Verizon and AT&T and they both stink. I have Verizon FIOS for my home (tv, phone, net) and they overcharged me almost a thousand dollars. I went nearly four months without paying a bill on the credit from their mistake.

My iPhone is at least as good as the Verizon LG in terms of phone quality. Verizon would drop calls without a sound leaving me talking on the other end with no idea that the line was dead. At least, ATT lets you know when their service fails.

Customer service is a joke on the phone. The in store people I have dealt with have been at ATT and Verizon here in Sarasota. Furthermore, if you want an iPhone you don't even need to deal with ATT.

For people sniping at ATT or Apple, I hope you work for some competing company or you might want to find something more worthwhile to obsess over.

By: Lauren, Ft Lauderdale, Florida

Lauren, Ft Lauderdale, Florida — Fri, 06 Jun 2008 19:39:52 +0000

The new 3MG iPhone is proudly coming to stores on June 29, 2008. I'm extremely excited! I'm going to buy it the first day, whether if I have to wait 2 hours or so. It's the only thing I've been wanting for one full year. I was going to get the iPhone tomorrow, but then i found out about the release of the new one. Do you think it's worth to wait? I DO! I can't wait!

By: Adam, Seattle, WA

Adam, Seattle, WA — Wed, 04 Jun 2008 23:30:43 +0000

I count two missing periods and I see no place where there should be a comma where there isn't one. Are you sure you know what commas are used for? When in doubt, leave it out!

By: John, Houston TX

John, Houston TX — Mon, 02 Jun 2008 16:23:52 +0000

You are kidding, right? You honestly think that AT&T employees are unhappy about this? Go into a store and tell me those people are unhappy. Every time I go into my local store, the employees eyes light up when I ask if they have any information on the new iPhone. AT&T is not a sweatshop, they are a retail provider and they are trying their best to spread the wealth among the front line employees, and provide SUPERIOR customer service on a device that costs nearly as much as a cheap laptop. I don't see anything wrong with asking employees to not take vacation for 1 month during such a crucial selling period. I am sure the first couple of weeks of that period is training employees on the new device, and then two weeks of crazy selling (did you see the report of 800 newly marked containers bound for apple?). If you are going to Verizon just for that, you are making a horrible mistake. AT&T's 3G network is newer than Verizon's, and because it's the same one used worldwide, much easier for them to upgrade and expand. Why do you think T-Mobile is just getting started…. they wanted the cost of equipment to get cheap enough. It's too bad they waited so long, because I'll be leaving them this month. I would get off your moral high-horse and go with the device you want. AT&T, T-Mobile and Verizon all have very equal customer service scores….. It's Sprint that screws it all up!

"I’m planning on buying new cell phone service this summer. This finalizes my decision….It will be Verison. I’m not buying a product from a company that messes with employee vacations. The morale must already be terrible at AT&T, this will make it worse….Unhappy employees = subpar service."

By: yea right, l.a., ca

yea right, l.a., ca — Wed, 28 May 2008 19:13:24 +0000

Not really Bryce

By: Bryce, Kettering Ohio

Bryce, Kettering Ohio — Tue, 13 May 2008 01:08:23 +0000

What about an Nextel iphone?????

does anyone care about the 14yr old kids that are stuck with a 2in thick phone???????

By: Frank, Dallas, TX

Frank, Dallas, TX — Sun, 11 May 2008 08:15:40 +0000

Seems everybody has an opinion on AT&T service. I have never had problems with the service or with Verizon. Both are reliable. The old "AT&T Wireless" network was abandoned by Cingular before the merger with AT&T which formed AT&T Mobility. As with any network, service may vary by location, equipment, or your perception.

By: MATT HARTFORD CT

MATT HARTFORD CT — Sat, 10 May 2008 14:40:40 +0000

i cant wait i'm so happy VERIZON didnt strike this deal with APPLE WHAT DISASTER THAT WOULD HAVE BEEN!!! can YOU hear me now??? GOOD!!! AT&T ALL THE WAY!!

By: Ohio

Ohio — Fri, 09 May 2008 13:41:39 +0000

"To the “messing with vacation” poster, where do you work? I work in a Union shop and can only take vacation when the company tells me there are slots available by my seniority. They are telling people for just 4 weeks they can’t schedule a new vacation and that they will honor vacations already shceduled. That sounds fair to me to support a major launch."

Don't forget AT&T employees other than management are part of the Communication Workers of America.

And what the memo states is at the same time last year for the release of the iPhone they blacked out the time period. They are asking it again this year due to strong sales from last year. Nothing specifically said about a new iPhone.

By: Ohio

Ohio — Fri, 09 May 2008 13:36:39 +0000

Funny, that looks just like the e-mail I got asking me to rearrange my vacation for that time.