Comments on: Top 10 reasons IT won't support the iPhone

By: Robbie, Kaysville, UT

Robbie, Kaysville, UT — Tue, 05 May 2009 15:01:18 +0000

Times have changed since the first iPhone firmware. Now we have full support of exchange and a wide range of useful enterprise oriented applications. In our company we switched over from blackberries to iPhones. It was a good move all around for us. For example, our helpdesk department uses BridgeTrak Mobile application - a mobile version of a helpdesk solution Bridgetrak that allows for helpdesk database access for techs who are on the go.

By: Albert, Orange County, CA

Albert, Orange County, CA — Tue, 14 Apr 2009 04:15:32 +0000

The funny thing is that several of my closest friends who had a blackberry have switched to iPhone and all they tell me is that it has changed their life. I have only had one for 6 months, and love it.

By: Martijn T, Amsterdam, The Netherlands

Martijn T, Amsterdam, The Netherlands — Tue, 04 Mar 2008 20:45:17 +0000

Happy IT managers will understand that because it is 1st generation, they can influence the future. The iPhone is a brilliant device and will do more in time than anything on the market today. It feels good and is easy to understand.

By: Dave, Cheshire, UK

Dave, Cheshire, UK — Wed, 19 Dec 2007 14:14:30 +0000

It boils down to this really: If you drive a Skoda or similar the iPhone is not for you. Don't even think about it, you just won't get it.

By: Don, London UK

Don, London UK — Wed, 19 Dec 2007 11:54:15 +0000

A.L. Flanagan said: You know, as an IT person, I get really ticked off by these comments. Most of us would be more than happy to put Linux on your desktop with OpenOffice. It’s the business users that won’t hear of it! Microsoft is what they’ve learned and are comfortable with, and don’t try to make them learn anything new. Of course, when the MS network is taken down by an Office virus, who gets blamed? IT.

So why aren't IT people so eager for people to buy Macs? Couldn't be because you don't understand them could it?

By: Anonymous

Anonymous — Wed, 19 Dec 2007 11:46:28 +0000

Okay, here goes.

Why do people always want Exchange support? In fact, why do people want Exchange? IBM and Novell have much better products, it's only Microsoft's tactics that have got it where it is today. If you believe otherewise, you really are being foolish.

If your user loses their phone, isn't that their fault? Shouldn't you be employing people with more competence? Securing devices should be company policy. There is no excuse!

Why do people insist on having push email? Do you actually know how it works? If you go away and look at how most people implement this, you will clearly see that checking for new mail once a minute is much quicker.

Most thieves know about remote locking and wiping, and how it works and how to get round it. It's not hard! Why do people put so much faith in this pathetic attempt at protecting incompetent employees.

I can type faster on an iPhone than on a BlackBerry. Why can't you?

Addon batteries can be had very reasonably. WHy does nobody criticise the life of the average 3g phone battery? It's less than half of the iPhones.

As for IMAP security, depends on your setup. Many firewalls have this protection built in nowadays.

Most IT departments are lazy, it's a fact. I've worked in enough to know. With most managers, it's more about authority than making informed decisions. IT is there to service the needs of the business and it's users, not to impose lifestyle choices on them.

Considering most people throw their dead batteries in the garbage can, should they really be user replaceable?

Apple has it's partneted providers. YOU CAN GET OVER IT. Would you buy a Hummer and then complain to GM it costs too much to be your daily driver? I think not.

The main thing is we have choice. People who just can't live with a Blackberry for whatever reason now have something else to consider.

By: A.L. Flanagan, Richmond, VA

A.L. Flanagan, Richmond, VA — Tue, 18 Dec 2007 23:29:02 +0000

Alejandro Silva said: "IT loves Microsoft’s products because they are so faulty; they depend on those flaws to exist."

You know, as an IT person, I get really ticked off by these comments. Most of us would be more than happy to put Linux on your desktop with OpenOffice. It's the business users that won't hear of it! Microsoft is what they've learned and are comfortable with, and don't try to make them learn anything new. Of course, when the MS network is taken down by an Office virus, who gets blamed? IT.

By: Geir L K, Oslo, Norway

Geir L K, Oslo, Norway — Mon, 17 Dec 2007 11:27:41 +0000

To Jim:

We have employees here that have 4 to 5 spare batteries..

By: maty, chicago il

maty, chicago il — Mon, 17 Dec 2007 03:28:16 +0000

Anyone think about the client side of POP3 IMAP insecurity? As though there aren't plenty of people sniffing open or WEP "encrypted" wlans just waiting for plaintext logins to corporate email servers. You all seem to think that IT is there to service other employees. IT is responsible for making sure the business runs right. The number one security hole in all technology is the user himself. Anyone longing for an iPhone in a corporate environment clearly does not understand how the phone even works… therefore they should not complain that people who do refuse to support it. No one else thinks that using iTunes (a music player/store) to sync your important corporate info is completely ludicrous?

By: Jim, Rotterdam, Holland

Jim, Rotterdam, Holland — Sun, 16 Dec 2007 08:12:08 +0000

To Pierre:

"For me the main problem with the present version of iPhone is that you are not able to have spare battery to switch with the empty one when you need, as I do with my current mobile phone."

So, how many spare batteries to you carry at all times with you?