Comments on: Video: Apple employees pumped up for holiday sales

By: John Alkmaar, Amsterdam, NL

John Alkmaar, Amsterdam, NL — Wed, 28 Nov 2007 15:31:31 +0000

The (in)famous Dutch service ethic extends to the Amsterdam apple store, "The staff are unfailingly courteous and helpful, enthusiastic evangelists for the cause." is sadly lacking..

By: Kontra

Kontra — Mon, 26 Nov 2007 21:36:51 +0000

You may find interesting the exclusive interview I published today with Alex Frankel, the author of "Punching In." It's an account of front-line jobs he had at companies like Gap, Starbucks, UPS and Apple during a two-year project. We cover specifically his Apple Store insights here:

Author interview: “Punching In” at the Apple Store

http://counternotions.com/2007/11/26/punching-in-interview/

By: Nodack Phoenix Arizona

Nodack Phoenix Arizona — Mon, 26 Nov 2007 17:50:47 +0000

All of those people excited about the opening and who does Phil quote? The one guy annoyed. Way to dig them up Phil. ex ped: I quote the one guy who wrote it up and provided a video. I searched for other eye-witness reports, but his was all I found. For what it's worth, this is what he wrote on his Digg posting: "I cobbled together a video in bad shaky quality - so you can view the full cheesy hi-fiveness, going to get some photos up as quickly as possible." (link) And this is how he was quoted in Macworld.com (stripped, you will please notice, of any hint of annoyance): "I could see the full extent of the queue, and to be honest it was pretty insane for a UK store. 30 minutes after going in, we came out and the queue was still horrendously long, with people being cheered as they went in. You certainly don’t see that kind of line waiting for any other store to open, it really brings home the successful marketing of the Apple Retail machine," Aiken wrote. (link) --Philip Elmer-DeWitt

By: Allan kihei Hawaii

Allan kihei Hawaii — Mon, 26 Nov 2007 16:37:49 +0000

Go APPLE!!!!

brings a smile to my face

By: Jim, Houston, TX

Jim, Houston, TX — Mon, 26 Nov 2007 14:58:26 +0000

I wish that my employees were so enthusiastic!

By: Joseph, Los Altos Hills, CA

Joseph, Los Altos Hills, CA — Mon, 26 Nov 2007 14:53:57 +0000

Yes, very courteous and helpful at the Stanford Mall store. Try the University Apple Store and you can the creeping arrogance, and disregard for customers, especially at the Genius Bar.

By: Jim, Rotterdam, Holland

Jim, Rotterdam, Holland — Mon, 26 Nov 2007 14:20:56 +0000

“Video: Apple employees pumped up for holiday sales”

Headline is misleading like always.

Should read: Apple employees were pumped up to open a new store in Exeter.

[ex ped: Sigh.]

More errors for you to correct, nothing changed here either.

“This promises be a huge Christmas for Apple (AAPL) — what with new iPods, a new Mac OS, and the new iPhone — and the 200 or so Apple Stores will play a key part in moving the merchandise.”

"what with new"????

This sentence doesn't make sense.

[ex ped: "what with" is a colloquialism in American English. Do a Google search for "what with things" and you'll find lots of examples, e.g. "It’s hard as hell to keep the herds healthy out here, what with things the way they are on the range." --Philip Elmer-DeWitt]

“200 or so Apple Stores will play a key part in moving the merchandise.”

What about the online store?

[ex ped: This was a post about Apple's retail stores. The online store moves merchandise too, but doesn't give you videos of Apple employees gone wild. --Philip Elmer-DeWitt]

By: Mike, Niagara Falls, NY

Mike, Niagara Falls, NY — Mon, 26 Nov 2007 13:03:26 +0000

That's your typical Apple store oppening alright!